Security Operation Center Tier 1 Analyst - Vendor Conversion
Mexico City (Cuauhtémoc) Bachelor's Degree Infra / Networks / Telecom
Job description
Security Operation Center Tier 1 Analyst
Job Description
The IBM Security Security Operations Tier-1 Analyst position is for individuals with experience in professional services looking for an opportunity to be part of a diverse and expert security services group. Our security delivery team is responsible for conducting comprehensive information security assessments, designing solutions for clients to help address security issues discovered during the assessments and helping deploy security technology solutions and Managed Security Services to enhance our clients' security posture.
IBM Security Operation Center Tier 1 Analysts possess analytical and innovative skills, and are capable of identifying client's risks to enterprise systems, they work in a SOC (Security Operations Center) that monitors, detects, analyzes, mitigates and responds to cyber-threats. IBM requires professionals with experience monitoring incidents for the enterprise, ensuring that they are properly identified and communicated using the established procedures so that they are analyzed and investigated by upper levels of support.
Main Responsibilities:
Serves as a SOC Tier 1 Analyst supporting monitoring of one or more of the following areas:
· Email and Web Security
· Monitoring and detection (QRadar event console monitoring)
· Incident and problem tracking.
· Will utilize experience to work with various security monitoring technologies and processes.
· This position requires to work on shifts. The Tier 1 SOC Analysts supports a 24/7/365 Security Operations Center and monitors security tools as well as provides first tier response to security incidents.
· The analysts follow standard operating procedures for detecting, classifying, and reporting incidents under the supervision of Tier 2 and Tier 3 staff.
· Practical experience in the following platforms: QRadar IBM, IPS CISCO, Firewalls CISCO, Deep Security Trend Micro, Deep Discovery Inspector (DDI) and Deep Discovery Advisor (DDA) Trend Micro, TripWire, Guardium IBM and Pravail (Arbor)
Required Expertise
· Duties and tasks are standard with some variation.
· Completes own role largely independently within defined policies and procedures.
· Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis, and problem solving.
· Strong verbal and written skills · 1-2 years Security Operations Center (SOC) environment experience with security engineering and monitoring experience.
· Dedicated monitoring and analysis of cyber security events with provided tools
· Reported events handling and escalation
· Incident Report generation and reporting
· Processes incident communications to include initial reporting, follow-ups, requests for information and resolution activity
Auto req ID
223391BR
Required Education
Non-Degree Program
Role ( Job Role )
Security Specialist
State / Province
DISTRITO FEDERAL
Primary job category
Technical Specialist
Company
(0178) IBM Servicios Profesionales, S. de R. L. de C.V.
Contract type
Regular
Employment Type
Full-Time
Is this role a commissionable/sales incentive based position?
No
Travel Required
No Travel
IBM Business Group
Security
Preferred Education
Bachelor's Degree
City / Township / Village
MEXICO CITY
EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
· Email and Web Security
· Monitoring and detection (QRadar event console monitoring)
· Incident and problem tracking.
· Will utilize experience to work with various security monitoring technologies and processes.
· This position requires to work on shifts. The Tier 1 SOC Analysts supports a 24/7/365 Security Operations Center and monitors security tools as well as provides first tier response to security incidents.
Country/Region
Mexico
Preferred Technical and Professional Experience
· Duties and tasks are standard with some variation.
· Completes own role largely independently within defined policies and procedures.
· Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis, and problem solving.
· Strong verbal and written skills · 1-2 years Security Operations Center (SOC) environment experience with security engineering and monitoring experience.
· Dedicated monitoring and analysis of cyber security events with provided tools
· Reported events handling and escalation
· Incident Report generation and reporting
· Processes incident communications to include initial reporting, follow-ups, requests for information and resolution activity
Secondary Job Category
Technical Solutions Support Specialist
Eligibility Requirements
NA - VC
Position Type
Professional
Early Professional Track
Not Applicable - Professional Hire
New Collar Role
No