Waiter/Waitress 40h Bar Sofia
Barcelona, SPAIN
Job description
At Grand Hyatt Barcelona , one of the city's newest and most prestigious luxury landmarks, we are looking for an enthusiastic, service‑oriented, and customer‑focused Waiter / Waitress to join our Sofia Bar team. In this role, you will be at the heart of the guest experience, delivering attentive and professional food and beverage service while creating a welcoming and vibrant atmosphere. If you are passionate about hospitality, enjoy working in a fast‑paced bar environment, and take pride in exceeding guest expectations, this is a fantastic opportunity to grow your career within a world‑class luxury brand.
Key Responsibilities
The Waiter / Waitress is responsible for delivering exceptional service to guests and supporting the daily operations of Sofia Bar. Responsibilities include, but are not limited to:
· Welcoming guests with a smile , creating a warm and professional first impression
· Providing attentive, friendly, and personalized service , making guests feel valued at all times
· Taking food and beverage orders accurately , accommodating special requests, and offering informed recommendations
· Serving food and beverages in accordance with service standards and presentation guidelines
· Maintaining a clean and organized environment , including clearing, cleaning, and resetting tables promptly
· Ensuring assigned stations, tables, and side stands are well‑stocked, neat, and ready for service
· Demonstrating strong menu knowledge , including daily specials and promotions, and operating the P.O.S. system efficiently
· Handling payments accurately and completing end‑of‑shift procedures when required
· Supporting opening, closing, and side work duties as assigned by management
· Working collaboratively with colleagues and management to ensure smooth operations and consistent service quality
· Adapting to guest needs and operational demands with a flexible and positive attitude
Desired profile
Qualifications :
Qualifications & Requirements
· Previous experience in a similar waiter/waitress or bar service role is highly desirable
· A positive, service‑oriented personality with a genuine commitment to guest satisfaction
· Strong communication skills , with the ability to listen, understand, and respond effectively to guest and team needs
· Fluency in Spanish and English is required ; additional languages are a strong plus
· A team‑player mindset , attentive, helpful, and respectful toward guests and colleagues
· Professional appearance and adherence to Hyatt grooming and uniform standards
· Dependable attendance and flexibility to work rotative shifts , including afternoons, evenings, and nights
· Ability to work efficiently in a fast‑paced bar environment while maintaining attention to detail
Care Connects Us – Do Our Values Speak to You?
At Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide everything we do and shape how we work with our guests and each other.
When you join Hyatt, you become part of a global family that celebrates diversity and encourages you to bring your authentic self to work every day.
What You'll Love About Us
· Special Hyatt hotel rates for you, your family, and friends from day one
· Discounts at hotel restaurants and bars
· Employee restaurant with nutritious and varied daily menus
· Free access to a wellbeing and mental health support platform
· Continuous training, professional development, and real career growth opportunities across Hyatt hotels worldwide
Be Part of Something GRAND
With more than 1,150 hotels in over 70 countries , Hyatt is globally recognized as a Great Place to Work . Our team is a vibrant mosaic of cultures, backgrounds, and experiences — and your unique contribution will be valued.
Join the Grand Hyatt Barcelona – Sofia Bar team and become YOUR best version .