Team Leader – Front Office (Saudi National)

Job description

Miraval The Red Sea is a luxury wellness resort where mindfulness and exceptional hospitality unite. We are seeking a motivated and guest-focused Team Leader – Front Office to assist in the efficient running of the Front Office department, in line with Hyatt International’s Corporate Strategies and Miraval’s brand standards .

About the Role:
You will play a vital role in supporting the smooth operation of the Front Office, ensuring an exceptional guest experience while maintaining team productivity and service excellence.

Key Responsibilities:

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Assist with daily Front Office operations to ensure seamless guest service

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Supervise and support front office team members during shifts

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Handle guest inquiries and resolve issues promptly and professionally

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Coordinate with other departments to enhance guest satisfaction

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Manage administrative tasks and maintain accurate reports

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Lead by example in delivering Hyatt’s and Miraval’s high service standards

Desired profile

Qualifications :

· 
Saudi National (required)

· 
1 to 3 years of experience in hotel operations, preferably in a resort environment

· 
Diploma or Bachelor’s degree in Hospitality, Tourism, or a related field

· 
Resort experience is preferable

· 
Excellent written and spoken English and Arabic

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Strong problem-solving, interpersonal, and administrative skills

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Proficient in PMS and front office software systems

· 
Professional, calm, and guest-oriented approach

Why Join Us:
Miraval The Red Sea offers an inspiring workplace rooted in wellness and mindful hospitality. Join us and be part of an innovative team shaping the future of luxury wellness tourism in Saudi Arabia.