Restaurant Supervisor - Sailmaker

Job description

At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

At Hyatt, there’s a home for every stage of your career and our Sailmaker restaurant is currently seeking a full-time Supervisor to join the team.

Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt Include:

· After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
· Discounted accommodation for associates as well as friend and family
· Rewards and recognition programs
· Learning and development opportunities
· Fully laundered uniform
· Discounted city parking
· The opportunity to join an international group with endless career opportunities

The Role:
A large, 272-seat dining destination, Sailmaker offers a truly local dining experience. Serving a la cart breakfast, buffet breakfast and Seafarer Dinner, Sailmaker celebrates New South Wales’ finest produce, sourcing local and fresh produce.

As the Sailmaker Supervisor, you will play a critical role in our operations providing support to the Assistant Managers and Outlets Manager. In this fast-paced, high-volume environment you will be responsible for the delivery of an exceptional dining experience for our guests. With the unique opportunity to supervise a variety of service periods (including breakfast and dinner), this is an ideal role for a candidate looking to develop their leadership skills.

Responsibilities Include:

· Actively supervising the operations of Sailmaker restaurant, developing a demonstrated knowledge of all service periods
· Providing quality service to all guests at each stage of the dining experience
· Fostering a supportive environment for all colleagues
· With support from the Assistant Manager, oversee the development of fortnightly rosters
· Participating in stock take and inventory checks
· Managing guest complaints with empathy and informing/escalating to upper management
· The implementation of training programs and initiatives within the restaurant

Our Ideal Candidate will possess:

· One year experience in a similar role
· Demonstrated leadership experience
· Enthusiasm for career development and a passion for people
· Strong organisational and time management skills
· Availability to work a rotating roster including early morning shifts, evening shifts and weekends
· Unrestricted, valid working rights in Australia
· A valid NSW RSA