Regency Club Executive Lounge-Assistant Manager

Job description

About Hyatt
At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

Hyatt Regency Sydney is the largest upscale full service hotel in Australia with a total of 892 rooms. The hotel also features our Regency club lounge, Fitness Centre, 272 seat all-day dining restaurant, a rooftop bar with panoramic views of Darling Harbour and 3,700 square meters of new state-of-the-art meeting facilities.

The Role
As the Assistant Manager you will be reporting to the Regency Club Manager to assist in managing the day to day operations of the executive lounge. This includes assigning duties to team members, supervising associates, conducting pre-shift briefings to communicate daily operations, be responsible for VIP arrival and departures and attend meetings in the absence of the Regency Club Manager. Whilst ensuring all tasks are performed to the Hyatt international brand standards

Desired profile

Qualifications :

Responsibilities
• To be able to effectively lead and manage a team
• Excellent grooming and high standards for personal presentation
• Ability to be flexible and adapt to changes quickly
• Desire to exceed guests expectations and go “above and beyond”
• Able to work a 7 day rotating roster with flexible shifts in the morning and evening

Our Expectations

• Previous experience at least 2 years as a Front Office Supervisor in a large international hotel

• Qualifications in Hospitality Management is highly regarded

• Strong problem solving skills and ability to think on your feet

• Ability to work efficiently and professionally under pressure

• Availability to work a 7 day rotating roster

Benefits
• $65,000- $70,000 depending on experience

• Complimentary accommodation at selected Hyatt properties worldwide (Terms and Conditions apply)
• Learning & Development opportunities
• Discounted accommodation rates for associates as well as friends and family
• Discounted city car parking
• Fully laundered uniforms