Outlet Manager

Job description

· Oversee the daily operations of Jing Restaurant, Andaz Terrace, In Room Dining and Pool F& B, ensuring seamless service deliver and exceptional guest experiences.
· Drive operational performance across multiple outlets by achieving quality, productivity, and financial objectives.
· Manage workforce planning, scheduling, and resource allocation to maximize efficiency and control labor costs.
· Develop, coach, and motivate teams to maintain high service standards and operational efficiency.
· Monitor and improve outlet performance, guest experiences, and operational processes.
· Ensure compliance with brand standards, operating procedures, health, safety, and hygiene requirements.
· Collaborate with Culinary, Marketing, and Revenue teams to develop promotions, special events, and revenue generating initiatives.
· Analyze business performance and implement strategies to drive revenue, profitability, and guest engagement.

Desired profile

Qualifications :

·  Bachelor's degree in Hospitality Management, Business Administration, or related field.
·  3 5 years of leadership experience in a luxury hotel or upscale restaurant environment.
·  Strong experience in All Day Dining, In Room Dining, and Pool operations.
·  Proven leadership skills with the ability to develop high performing teams.
·  Solid business and financial acumen, including budgeting, forecasting, cost control, andrevenue optimization.
·  Experience in driving promotions, marketing initiatives, and revenue generating activities.
·  Strong understanding of F&B operations, luxury service standards, and health & safety regulations.
·  Excellent communication, problem solving, and interpersonal skills.
·  Proficient in POS systems, restaurant management systems, and Microsoft Office.
·  Fluent in English; additional language skills are a plus.
·  Able to excel in a fast paced, high volume environment while maintaining exceptional service standards.