Intern - Sales & Marketing

Job description

Multiple departments under the Front Office Department, including but not limited to Front Desk , Concierge and Guest Services.

What We Offer

· A professional training system to help you quickly master work skills.
· A good work environment and a warm team atmosphere, allowing you to feel joy and warmth at work.
· Outstanding interns during the internship period have the opportunity to be offered formal employment.

We look forward to your joining and creating a better future together!

Desired profile

Qualifications :

Job Responsibilities

·  Front Desk: Assist in handling guest check - in and check - out procedures, answer guest inquiries, and handle simple complaints.
·  Concierge: Provide luggage storage and handling services for guests, arrange transportation, and introduce information about surrounding attractions.
·  Guest services: Transfer calls promptly and accurately, and offer various information inquiry services to guests.
·  Job Requirements
·  Have a passion for the hotel industry, possess good service awareness and communication skills.
·  Be able to adapt to a fast - paced work environment and have strong problem - solving abilities.
·  Have basic English listening, speaking, reading, and writing skills. Previous hotel internship experience is a plus.
·  The minimum internship duration is six months.