Human Resources Manager

Job description

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Human Resources Manager is responsible to ensure the smooth and efficient running of the Personnel Department in the Human Resources Division, assisting the General Manager with the implementation of Hyatt's People Philosophy throughout the hotel.

Key Responsibilities

· To assist in making sure that Employee Facilities are maintained to Hyatt International's high standards of operation.

· To conduct interviews and co-ordinate recruitment activities in liaison with the respective Heads of Department.

· To administer all internal transfers.

· To co-ordinate the administration of employee Performance Development Discussions and succession planning.

· To be responsible for the administration of employee benefits and salaries.

· To assist with apartment accommodation for foreign nationals employees.

· To assist with Annual Salary and Benefits Survey, Business Plans, Manning Guide.

· To counsel employees in career prospects, personal issues, job related issues, grievance, discipline, etc.

· To communicate with spanish labour offices and labour-law specialists, and have a thorough understanding of the local labour law.

· To be responsible for all leave administration.

· To support the hotel's focus on service excellence by recruiting people with the competencies and profile to provide exceptional service to the hotel's external customers (guests).

· To ensure that Personnel employees provide the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

· To help to maintain efficient staffing levels and payroll systems.

· To be conversant with productivity ratios (and other key performance indicators) and to produce the monthly turnover report, employee sick leave report, vacation reports.

· To assist in researching competitive compensation/benefits/incentive packages.

· To assist in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.

· To ensure that all hotel, company and local rules, policies and regulations relating.

· To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, spanish legislation, and company/hotel policies and procedures.

· To support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan.

· To ensure a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety and development.

· To be responsible with the compilation and implementation of all employee communications. Monitor and prepare the Human Resources Calendar as well.

· To ensure that all in-house rules and regulations are communicated to employees and implemented.

· To ensure that all employee records are kept up to date (including employee annual leave, business trips, medical leave).

· To assist in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.

· To manage the hotel's employee welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place.

· To be responsible for the security and upkeep of personnel files including foreign national employee files.

· To attend Departmental Communication Meetings as scheduled.

· To attend training sessions and meetings as and when required.

· To carry out any other reasonable duties and responsibilities as assigned.

Desired profile

Qualifications :

· 
Ideally with degree or diploma in HRM/HRD or Hospitality/Tourism, Business Administration or a related field.

· 
Minimum 2-3 years work experience in a similar role is essential with depth knowledge of HR functions. Candidate with experience in seasonal hotels is preferred.

· 
Excellent interpersonal skills and ability to build colleague relationships at all levels, with strong focus in driving positive colleague experience.

· 
Good problem solving and decision-making skills.

· 
Excellent organizational skills and ability to work in a fast-paced environment, agile with change.

·  Spanish is a must (Written & Spoken)

If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Sarena de Muro Mallorca Resort – part of Destination by Hyatt

Apply today and start your journey with us!
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Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.