Housekeeping Assistant Manager - Park Hyatt Jakarta

Job description

· Prepares and controls requisitions, usage of chemicals and supplies.
· Ensures that all Housekeeping equipment are properly used, well maintained and stored properly.
· Prepares monthly activity reports.
· Checks all VIP / long stay rooms prior to check in and in-house.
· Checks all VIP functions and maintained presence.
· Conducts regular inspections of guest rooms and public areas ensuring standards of cleanliness is maintained at all times.
· Conducts inventory of equipment, linen, chinaware, and glassware and reports to Executive Housekeeper.
· Coordinates and maintains machine maintenance reports and records.
· Advises Executive Housekeeper on the conditions of guest rooms and hotel area to ensure appropriate and consistent maintenance.
· Handles all complaints pertaining to Housekeeping service.
· Ensures Executive Housekeeper is kept fully aware of all feedback from either the guests or other departments.
· Coordinates closely with F & B to ensure that the Mini Bar system and all employees follow closely with the Policy & Procedures of updating consumption and replenishment.
· Works closely with the laundry to ensure that hotel linen are processed according to Park Hyatt Jakarta’s standards.
· Conducts daily briefing and attend meetings.
· To keep track on periodic work schedules, staff annual leave, overtime, contracts and contractors’ schedules.
· Coordinates closely with florist for the delivery and standard of flowers set-up for guest rooms and public area.
· To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

Desired profile

Qualifications :

·  Indonesian Nationality with a degree in Hospitality or Business Management
·  Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
·  Previous experience in Luxury Hotel or international experience are advantages
·  Strong in leadership and business acumen
·  Excellent English communication skills, strong guest service mindset and people management & development skills