Hotel Host - Front Office

Job description

*The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

The Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Front Desk Stand, the Market, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.

A previous guest service experience as well as the ability to communicate well with guests are required.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Desired profile

Qualifications :

·  Customer service experience is required, preferably in a hotel or related field
·  Must have schedule flexibility for both AM/PM shifts, weekends and holidays
·  Requires strong command of the English language to include speaking, reading and writing
·  Ability to learn quickly and work in fast paced position with guest interaction
·  Must be able to multi-task
·  A true desire to satisfy the needs of others in a fast paced environment