Host - Front Office

Job description

Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.

We are looking for an exceptional Front Office Host who will provide fast, friendly and efficient service to the guest throughout all stages of their stay.

In this role, you will be responsible to ensure the smooth operation of the hotel's front desk, primarily handling the check-in and check-out of our guests. You will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.

Desired profile

Qualifications :

Ideal candidates shall meet the following criteria:

· Diploma / Degree in Hospitality / Tourism Management or equivalent

· Possess good customer relations, communications and interpersonal skills

· Refined verbal and written communication skills

· Working knowledge of OPERA system