Guest Services Officer - Guest Services - Hyatt Regency Hong Kong, Tsim Sha Tsui

Job description

What you will do:

· Provide courteous, professional and efficient service at all times
· Engage in heart-felt and genuine conversation
· Handle phone calls and respond to guests' inquiries in an efficient and courteous tone
· Build and maintain positive rapport with customers

Desired profile

Qualifications :

What you should have:

·  Qualification in Hospitality Management
·  Preferable prerequisite experience in a hotel with good standards
·  Well developed telephone skills
·  Good communication skills and language skill
·  A great team player who is customer-oriented, attentive and hospitable
·  Fresh graduates will also be considered