Front Office Trainee (From February 2025)

Job description

Five-star Hyatt Regency Amsterdam , brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.

We are looking for a Front Office Intern!

‘Do you like to care for people so they can be their best?!’

YES, because you want…

· to be a buzzing central centipede and part of a dynamic team;
· to work on front office related projects;
· to maximize guest satisfaction, providing them with excellent experiences: from the arrival until the departure (and even after!);
· to identify VIPs and/or other special requests;
· to be a personal concierge to make every stay a personalized and memorable one.

What’s in it for YOU?

General Perks:

· An entry to the Hyatt Family, a place where we care for people so they can be their best;
· 20% Discounts at our F&B outlets;
· A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;
· Uniform provided and laundry is taken care of in house.
· A monthly allowance of EURO 750

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

· To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
· Social Activities; Team building outings, Sports/wellbeing activities
· Hotel gym access

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

· International working experience with future international transfer happily facilitated.
· Personal development plan, in order to reach your full potential.
· A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

· An International team of over 15 different nationalities
· Focus on Diversity, Equity and Inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings

Desired profile

Qualifications :

So, if YOU are…

·  currently enrolled in a Hospitality or Tourism related degree;
·  good at building relationships with guests and colleagues alike;
·  available for five months or longer;
·  hands-on, pro-active and enthusiastic;
·  not afraid to make decisions;
·  detail-oriented and approachable;
·  very communicative in English and (preferably) in Dutch;
·  legally allowed to work in the Netherlands, holding an EU/EEA passport or enrolled in a Dutch Institution (we do not assist with Visa / permit applications).

Then please send us your CV and all the reasons why WE are what YOU are looking for!