Front Office Teamleader (all genders)
Vienna, AUSTRIA Hotels - Restaurants
Job description
Your tasks
· Responsibility for the smooth run of the reception and an optimal telephone service
· Welcome and care of guests
· Review of reservations, arrival check and preparation of guest lists
· Posting of settlements
· Management of the cash register including the preparation of daily statements
· Representation of the Night Manager
Desired profile
Qualifications :
Your background
· Knowledge of the upscale hotel industry
· Experience in an equivalent position in the luxury hotel industry
· Organizational talent and very good IT skills
· Outstanding commitment, willingness to provide service and great interest in a team-oriented way of working
· Very good German and English skills, other foreign language skills are an advantage
· Experience with OPERA is an advantage