Front Office Team Leader

Job description

At Hyatt, CARE is our purpose and we extend this to all our guests, shareholders and definitely our colleagues. Be a part of this wonderful organization and apply with Hyatt Regency Kinabalu and work with a caring team dedicated on providing efficient service and meaningful experiences.

We are currently looking for a Front Office Team Leader who is excellent in customer service and would go beyond to create the most wonderful experience to our guest.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Desired profile

Qualifications :

·  Hospitality or Tourism Management, Business Administration or Marketing degree or diploma preferred
·  2 years or more of work experience
·  Effective communication (verbal, listening, writing) and negotiation skills
·  Strong customer development and relationship management skills
·  Strong organization skills
·  Knowledge of overall hotel operations as they affect department
·  Ability to use Microsoft Office software applications and hotel system applications
·  Strong problem-solving skills; encourages new innovative solutions when appropriate
·  Effective influence skills
·  Effective decision making skills