Front Office Supervisor

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

The Front Office Supervisor lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

We care for people so they can be their best.

This is not your typical career opportunity. This is the Hyatt Touch.

Desired profile

Qualifications :

· A true desire to satisfy the needs of others in a fast-paced environment.

· Refined verbal and written communication skills.

· Ability to stand for long periods of time.

· Experience and a thorough understanding of Front Office operations.

Candidates must have open availability to work any shift and must be able to work any day of the week including weekends and holidays.