Event Planning Manager

Job description

Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best . Through listening, noticing others and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way.

Are you ready to share this purpose?

Because we are looking for an Event Planning Manager for Andaz Amsterdam Prinsengracht and Hyatt Regency Amsterdam.

Who are YOU?

· You are passionate and driven;

· You have a commercial mind set;

· You are customer oriented and goal oriented,

· You can lead a team successfully to ensure optimal outcome;

· You are structured in your work, even in a fast paced environment;

· You love planning;

· You are an effective communicator;

· You are very proficient in both oral and written English, Dutch is an advantage.

What does the ROLE entail?

· Focus on commercial efforts including but not limited to converting (last minute) inquiries and upselling to maximize revenues;

· Manage groups (both events and room only) proactively to ensure optimum results and prevent losses;

· Manage the events planning team to maximize results on planning and revenues;

· Manage the team in accordance to the Hyatt principles;

· Support and lead the team in successful preparation and coordination of events and groups;

· Successfully prepare and coordinate events;

· Establish and maintain relationships with (repeat) clients and anticipate and resolve client issues;

· Continuously look for ways to improve the effectiveness of the department to optimize outcome;

· Ensure efficient, accurate and timely records in the planning system (Envision);

· Negotiate quotes and long term agreements with suppliers;

· Manage and analyze rooms and events pace reports; 3-month event revenue outlook (forecast), monthly summary of revenues, identify need periods and adjust commercial activities and strategies together with the Cluster Director of Sales and/or the Cluster Director of Sales and Marketing;

· Attend and prepare management meetings & commercial meetings

· Manage the planning system (Envision) to ensure all data is accurate and correctly configured;

· Identify opportunities to upsell to maximize group revenues;

· Liaison between the client and operations to ensure a successful and smoothly operated event/group;

· Provide detailed Banquet Event Orders (BEO) and manage change logs;

· Manage and attend internal BEO meetings;

· Manage pre- and post-meetings with the client;

· Organize and attend site inspections and tastings;

· Anything else that ensures accurate planning and a successful event / room only group.

What's in it for YOU?

General Perks:

· A great place to work in lovely Amsterdam center.

· An entry to the Hyatt Family, a place where we care for people so they can be their best;

· 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets and special discounts at our Spa

· Travel Allowance, starting from a 5 kilometers travel distance from the hotel.

· Uniform provided and laundry is taken care of in house.

· 25 Vacation days

Desired profile

Qualifications :

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

· To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"

· Social Activities; Team building outings, Sports/wellbeing activities

· Hotel gym access

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

· International working experience with future international transfer happily facilitated.

· Personal development plan, in order to reach your full potential.

· A wide range of development tools through the Hyatt Learning platform for all colleagues. From E-Learnings to classroom sessions, Hyatt provides different solutions, depending on how you learn best (Example: Excel courses, Leadership series etc.).

Diversity:

“Inclusion and diversity are at the core of our purpose – we care for people so they can be their best – and we are deeply involved in actions that create a culture of opportunity for all”

· An International team of over 15 different nationalities

· Focus on Diversity, Equity and inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshop and classroom trainings.

Your EXPERIENCE:

· A degree or certification in Hospitality or Business Administration or similar;

· At least 3 years’ experience in event planning or sales;

· At least 1 year experience in managing a team or projects;

· Legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we cannot assist with Visa / permit applications).

Does the above describe you, the way you love to work and the people you want to work with?

If the answer is YES , then please send us your CV and all the reasons why WE are what YOU are looking for