Duty Manager

Job description

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will be responsible for overseeing the daily operations of the facility during their shift, ensuring smooth functioning, high levels of customer service, staff coordination, and quick resolution of any issues. The role involves acting as the point of contact for both staff and customers in the absence of senior management.

Desired profile

Qualifications :

·  Minimum 2 years' work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
·  Well-developed communication and customer relations skills.
·  Good problem solving, administrative and interpersonal skills are a must.