Director of Events

Job description

§ 负责管理详尽的竞争对手调查，其有关于现有的和新的会议宴会产品和概念

To conduct extensive competitor surveys on current and new Events/ Banqueting product & concept.

§ 设法积极地与主要行业获得和开发市场销售行为，例如旅行社和会议组织

To actively court and develop sales and marketing activities with key industry partners such as travel agencies, convention organisers.

§ 为酒店确保高水平的销售拜访、电话销售和书面交流标准

To ensure a high level of exposure for hotel through direct sales solicitation, telephone contacts and written communications.

§ 专业化地计划电话销售行为的程序以确定新的商业机会

To professionally devise routine telemarketing activities to identify new business opportunities.

§ 与市场销售部总监和餐饮部总监合作开发、监管和评估所有与会议部有关的目标、策略、市场计划和行为计划，以达到或超越收入预测。

To develop, monitor, and evaluate all events related objectives, strategies, marketing plan and action plans with the Director of Sales and Marketing and Director of F&B so as to achieve or surpass forecasted revenues.

§ 协助市场部总监回顾和评估公共饮食业的行为效力和必要的调节以达到和超越年度市场计划的目标。

To assist the Director of Marketing to review and evaluate the effectiveness of catering activities and adjust as necessary to achieve or exceed the objectives as outlined in the Annual Marketing Plan.

§ 贯彻实现依照凯悦国际操作手册的操作标准，建立体现非凡创造力的公共饮食业。

To implement the operational standards as per Hyatt International Operation Manuals, establishing the Hotel as the undisputed trendsetter in Catering creativity.

§ 贯彻所有会议宴会部员工的行为计划，其应关系到市场计划大纲的负责范围

To implements all Events associates action plans related to responsible areas as outlined in the Marketing plan.

§ 计划和安排现有公司和有潜力公司的销售拜访，从而扩大新的会议商机

To plan and make sales calls to companies which are our current and potential clienteles to explore into new events business opportunities.

§ 确保所有会议宴会部员工完全通晓市场需要和趋势，以至于他们的产品达到要求

To ensure that all Events associates are fully aware of market needs and trends and that their products meet these requirements.

§ 与行政总厨、会议宴会服务部经理紧密合作，提供创造性的建议和会议执行内容。

To work closely with the Executive Chef, Event Service Manager on creative suggestions and event execution matters.

§ 在VIP客户到达酒店时予以欢迎，离开酒店时予以送别

To meet and greet VIP guests upon arrival/ departure.

§ 维持详细的酒店设施、特色和服务的知识

To maintain a detailed knowledge of hotel facilities, features and services.

§ 以支持性和灵活的方式与其他部门领导保持密切合作，主要集中在酒店的全面成就和酒店客人的满意

To work closely with other Department Heads in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

§ 确保会议部全体员工以支持性和灵活的方式与其他部门合作，本着“群策群力”的精神

To ensure Events associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

§ 确保最大化地利用各种系统和软件并且在任何时间保持准确的数据

To ensure that utilization of various technology (Envisioni, Operas, Reserves) and software is maximized and that clean data are maintained at all times.

§ 查看会议档案以确保准确的预定程序，其包括团队房间和会议历史纪录、会议安排和主题、合同等。

To review Events files to ensure correct booking procedures, including group room and meeting program history, Events set up and themes, contractual agreements, etc.

§ 确保所有应收账户和收款程序的建立是在酒店的信用政策和程序下执行

To ensure that all credit and collection procedures established by the hotel credit policies and procedures are implemented.

§ 确保所有的销售合同遵循已制定的酒店政策方针和程序，基于商业判断，确保精确的数据库以维持合同的所有条款与财务部门最新的数据库相结合。

To ensure that all sales contracts follow the established hotel policies and procedures and are based on sound commercial judgment. To ensure that an accurate database is maintained for all term contracts and that this database is integrated with the database on Accounting & Finance and updated.

§ 确保会议宴会部所有员工完全精通于up – selling,并且有全面的产品知识

To ensure that all Events associates are fully versed in up-selling techniques and have a thorough product knowledge.

§ 严格按照部门的标准指导工作