Concierge

Job description

Duties and responsibilities related to the Concierge role:

· Warmly greet all guests upon arrival and throughout their stay, ensuring they feel welcomed and valued
· Tailor recommendations and services to meet individual guest preferences and needs, ensuring a personalized experience
· Handle special requests such as arranging for flowers, gifts, or special accommodations
· Ensure that concierge resources such as brochures, maps, and local attraction information are well-stocked and up-to-date
· Stay informed about local events, attractions, dining options, and services to provide guests with up-to-date and valuable recommendations

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Tourism management
·  Minimum 2 years work experience hotel operations
·  Good problem solving, administrative and interpersonal skills are a must