Bell Desk Attendant

Job description

Hyatt Centric Melbourne

Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.

Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.

Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.

You are here. Now go anywhere

Bell Desk Attendant at Hyatt Centric Melbourne

As the Bell Desk Attendant you will be responsible for promptly assisting guests arriving and departing the hotel. As an ambassador for the Hyatt Centric brand and our values, your interactions with our guests will leave them with a lasting impression.

Some of the responsibilities include:

· Welcome and farewell, all guests arriving and departing the hotel.
· Note arrival and departure details and arrange luggage assistance, storage and transportation needs.
· Safely navigate our onsite car park to valet park all guest vehicles.
· Handle guest enquires and requests, assisting Front Desk and Concierge as needed.
· Move luggage, amenities and ad-hoc items efficiently to and from the guestrooms.
· Be a local Melbourne Expert and engage with our guests sharing your knowledge on the cities hidden gems.
· Be on hand to assist in an emergency situation where required.

Desired profile

Qualifications :

About you:

·  Full Australian driver’s license with the ability to operate both manual and automatic vehicles (International driver’s license may be considered)
·  Excellent time management skills with the ability to multi-task
·  The flexibility to work on a rotating 24/7 roster, including weekends and public holidays
·  The ability to create relationships and possess great attention to detail
·  Responsible Service of Alcohol (RSA) Certificate

Culture Statement:

We Are Team Centric!

Team Centric brings together all departments with a “got your back” attitude.

We embrace flexibility and enable adaptability both inside and outside our role and job descriptions.

We encourage each other to be our authentic selves and to create meaningful, personalised experiences for our colleagues and guests.

Each team member plays a vital role in fostering a sense of belonging and purpose at work.

Collaborating together, we promote growth and spark innovation, using our pride to strive toward collective goals and fuelling our passion for what we do.

Our team respects each other's uniqueness, ensuring everyone feels safe, valued, and included.

Hyatt Centric employees enjoy, but are not limited to;

·  Complimentary and discounted accommodation at more than 1000 Hyatt Hotels worldwide for you and your family.
·  Uniform provided, no boring black, all laundered at no cost to you
·  Complimentary use of Hotel Gym & 25m Heated Pool
·  Complimentary barista coffee daily
·  Discounted dining in our Level 25 Restaurant and Bar
·  Investment in your career development through training, opportunities and mentorship

How to apply

Click APPLY or contact Cleo via cleo.lammardo@hyatt.com for a confidential discussion and to learn more.

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt