Bell Attendant

Job description

About Hyatt:
At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

We have an exciting opportunity for a full-time Bell Attendant to join our team at Australia’s largest hotel.

Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt Includ e:

· Generous discounted accommodation worldwide within Hyatt
· Discounted accommodation for associates as well as friend and family
· Rewards and recognition programs
· Learning and development opportunities
· Fully laundered uniform
· Discounted city parking
· The opportunity to join an international group with endless career opportunities

About the Role :
Reporting to the Chief Concierge, your main responsibilities will be for the correct handling of luggage and answering any guest queries. This role is critical to the hotel as you will be the first-person guests see when they arrive to the hotel and also when they depart. To succeed in this role, you will have to be able to handle pressure well, work efficiently and maintain a 5-star level of service standard at all times. This position is a great pathway for someone wanting to gain experience working in the Front Office Department.

Our ideal candidate will possess:

· A guest focus & effective complaint handling skills
· Exceptional customer service and interpersonal skills
· Good time management skills
· A proven ability to work as a team and autonomously
· Ability to work a 7 day rotating roster
· Excellent grooming and personal presentation