Banquet Supervisor

Job description

The Banquet Supervisor is responsible for overseeing banquet operations to ensure the highest service standards and deliver memorable guest experiences. This role supervises teams during events and high-volume periods, making real-time adjustments to guarantee smooth and efficient execution.

The Banquet Supervisor monitors food quality, service flow, and safety standards to maintain consistency and excellence across all functions. They work closely with hotel leadership and other departments to coordinate successful events and promptly address guest needs.

Additionally, the Banquet Supervisor supports team development through training, scheduling, and daily supervision, fostering a culture of teamwork and discipline in alignment with Alila's values, safety protocols, and sustainability practices.

Desired profile

Qualifications :

· 
1–2 years of relevant experience in a similar position within a luxury hotel environment.

· 
Intermediate English proficiency (approximately 75%).

· 
Strong commitment to continuous learning and professional growth.

· 
Excellent organizational skills with high attention to detail and discipline.

· 
Flexibility to work rotating shifts, including weekends and holidays.

· 
Exceptional guest service skills with clear and confident communication.

· 
Expertise in recommending wines based on guest preferences, budget, and menu pairings, supported by solid knowledge of varietals and food & wine harmony.