Automation Engineer (m/f/d) IT Services

Job description

WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST.

At Hyatt, we are more than just a hotel chain—we are a global family that shares a passion for hospitality. Our 1000+ exquisit accommodations span across 65 countries, offering not just luxurious experiences but also a diverse and international work environment that inspires and nurtures. As part of our team, you will craft unforgettable memories and become part of a dynamic culture that thrives on innovation and excellence.

For further information about the company, we invite you to visit our website: www.hyatt.com.

Become a part of the Hyatt family and start your career with us as Automation Engineer in the IT department at Hyatt Services GmbH in Mainz.

What We Offer

· Global accommodation at Hyatt Hotels at employee rates
· Job ticket for public transport in Mainz and Wiesbaden
· Company savings plans
· Electronic time tracking—no loss of overtime!
· Personalized training and career programs
· Modern workplace in the heart of Mainz city center
· Option for a hybrid work model (2 days / week working from home)
· International team (colleagues from over 40 nations)
· Complimentary beverages (coffee specialties, tea, and water)
· Additional vacation day for special occasions

The Role

As our DevOps system automation engineer you will be helping us build functional automation and support systems that improve our customer experience. In this position you will be responsible for designing and deploying system updates, identifying issues, and implementing integrations that meet our needs. In your role you will closely work with our system support team, the support engineering team and our IT leadership. You hold operational responsibilities including interacting with our customers as well as with vendors and suppliers and will also work closely with key business partners to implement changes to both support functionality and business processes.

Your responsibilities:

· System and infrastructure design, standardization, monitoring and enhancement
· Automation of system deployments, processes and tasks
· Develop, maintain, document, and test new or existing applications
· Troubleshoot, resolve and provide root cause analysis for production system issues
· Provide 3rd level support to your colleagues, for customers and business partners

Required Skills

· Ideally, you have a bachelor's degree in computer science or information technology systems or equivalent
· You have at least three years of experience in a support technician work and
· at least one year experience in system and deployment automation.
· Good operational understanding of hospitality business a plus.
· You have very good knowledge in automation tools for system and application deployment
· strong knowledge and experience in writing Phyton and PowerShell scripts.

Good knowledge and experience in at least two of the following:

· Virtualization technologies, preferred VMWare
· Service Now optimization and development
· System monitoring solutions preferred Nagios
· Actual Microsoft products
· Knowledge in DevOps toolsets like Ansible or Jenkins will be a plus
· You have the ability to perform analysis, learning and excellent troubleshooting skills.
· You speak fluent English, and have excellent verbal, written and interpersonal skills.

You don't Meet All Criteria?

Don't let that stop you! We don't expect you to have a "perfect" profile because what is "perfect," anyway? Even if you don't meet all criteria but are interested in the position, feel free to apply. Your personality and dedication matter most to us. If you bring that, we can teach you the rest.

We Live Inclusion

Our company culture is built on diversity, equal opportunities, and inclusion. We welcome applications from individuals with diverse backgrounds and abilities. All applicants, regardless of any disabilities, will be treated equally in the selection process. We strive to create a work environment that respects and promotes everyone's uniqueness.

Interested?

Then, we look forward to your application!

By submitting your application and accompanying documents, you confirm that you have read the provisions regarding the use of the personal information you provided in accordance with the global privacy policy for employees. This policy is available at https://www.hyatt.com/de-DE/info/employees-privacy-policy-eu-ch.

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