Assistant Manager - Learning & Development

Job description

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

About Park Hyatt Melbourne

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us

· Leading global hotel brand with career advancement opportunities
· Complimentary and discounted accommodation at more than 1,000 Hyatt properties worldwide for you and your loved ones
· Complimentary duty meals whilst on shift
· Discounted food & beverage and park club health & day spa treatments
· Discounted onsite car parking
· Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
· Generous paid time off and holiday policies including paid parental leave and wellbeing leave
· 10% discount with NIB Health Insurance

About the Role

An exciting opportunity exists for a full-time Assistant Manager – Learning & Development to join the team. In your role, you will be responsible for the learning and development strategy in the hotel while also supporting the Human Resources team in the day to day operations of the HR department. This is a hands-on role where you will work closely with operational leaders to align the colleague experience with Hyatt’s purpose of caring for people so they can be their best. You will also drive a culture that champions Hyatt’s Leadership expectations and values, prioritizing wellbeing, experimentation and inclusion.

Some of the responsibilities include:

· Develop and implement an effective learning & development plan fostering a culture of continuous improvement & growth.
· Facilitate the onboarding process through Orientation and work with Managers & Service Coaches to effectively induct colleagues into their department
· Facilitate all training modules
· Develop new training materials and creatively re-imagine training that is engaging & relevant to all audiences
· Actively partner with operational managers to provide coaching & support in line with the needs of the business.
· Support the Human Resources team with day to day operations of the department as required including but not limited to recruitment and colleague activations.

Desired profile

Qualifications :

·  Qualification in Human Resources, Hospitality or Business
·  Previous experience in a similar role in a hotel environment is essential!
·  Exceptional interpersonal and communication skills
·  Strong facilitation skills
·  Experience in a Human Resources role or a passion to learn and get involved in Human Resources will be highly regarded

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you’ll discover a career you didn’t know existed.

Please note: you must hold an appropriate valid visa with working rights for Australia in order to be considered for the position