Application Development & Support Analyst - Hunter Macdonald Limited - Surbiton

Job description

Application Development & Support Analyst
Surrey – Up to £40k

My client is currently seeking an Application Developer with Support experience to manage 2 internal applications. This is a Permanent position paying up to £40k a year and is based out of the clients Surrey office.

Experience required:

Have previously held development and support positions
Ideally suited to someone with 5-7 years’ experience in managing applications.
A strong foundation in project management standards for successful delivery of IT projects.
Experienced in Agile development standards.
Experience working with ASP.NET, JavaScript and SQL would be very beneficial.
Previous use of Intelex and Agility would be excellent.
Good experience working as an IT Business Analyst within complex businesses.
Presentation and speaking skills essential, and the ability to use project management tools such as Microsoft Project or SmartSheet online project management tools
A patient and “customer first” manner essential for this role, and being prepared to go the extra mile in order to complete the task on time, and to high standard
A proactive and “can do” approach is important in this role.
Prioritisation and planning is a key feature of this role, and the role requires that the individual should be able to manage their time to provide successful outcomes per the department KPI’s.
Ideally you should have a degree in Computer Science or similar.

Role & Responsibilities:

Works with the owner of allocated strategic platforms, ie INTELEX, Agility, Dashboard, CONDECO, JDE.
Supports the delivery of product roadmap to Client Services team with the IT business partner for the account.
Delivers business analysis on requirements, providing a functional specification and associated testing documentation to IT team members, and gains approval for requirements through the IT Business Partner with the client services team.
Works with software owner/vendor to gain product roadmap awareness, specifications, technical support, and the relationship.
Provides 2nd and 3rd line support for allocated platforms.
Provides project resource to support commissioning and decommissioning activity.
Delivers best practice security standards as part of the IT Security standards delivered under ISO 27001.
Training and awareness of products, services, and processes through the engagement of super users by appointment.
Works with the Change and Release function and the Client Services teams, to safely deliver updates and enhancements – and will act as a sponsor for any changes into the live environment where it impacts a customer

The Client:

My client are an award winning Building Services organisation that have various international offices. They offer great career progression and a fun working environment. My client are offering a good salary as well as 25 days holiday.