VP Supplier Management (Workplace and Construction Management) 企業服務部 副總裁

Job description

Job Advert Details

Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep HSBC ahead of the competition.

People responsibility: N
Report to: SVP and Head of Corporate Services

Job Content: 
- The role holder will provide effective, compliant, and functional management across the full breadth of the portfolio for the country for Capital Project (CP) in Corporate Services (GCS).
- With a comprehensive knowledge in area of specialism and a leading technical Subject Matter Expert, is responsible for the CP being appropriately managed and services delivered in line with GCS strategy balancing performance, cost and risk mitigation.
- Will be locally responsible for leading and managing all outsourced services for the CP, resolving any underperformance or issues and value-add initiatives. Continue to support the implementation of the GCS strategy in country by supporting any further outsourcing opportunities. 
- Has a deep understanding of the CP and able to enhance supplier relationship(s) and support GCS’s partnership approach to improve performance and to develop operational recommendation and amendments.
- Manage the relationship with supplier(s) as the main point of contact for the business to ensure delivery and adequate performance of services as outlined in the contract.
- Will be required to collaborate with and proactively manage stakeholders in the relevant business, functions and within GCS to maximise the integrated planning, budgeting, service enhancements and delivery for the Bank.
- Ensure all operational risks are managed and maintained at a level acceptable to regional and Group Risk functions and adequate governance and processes are in place
- Ensure all projects/services have been captured for the Annual Operating Plan (AOP) process and review and recommend any action on expenditure for builds, expansions, upgrades to assure delivery to plan and budget. 
- In collaboration with the supplier(s) define and share material that can be used to educate all key stakeholders, businesses/functions and maintain the supplier(s) knowledge of the Bank.
- Convey any changes to the Bank’s strategy to the supplier(s)
- Using the available MI and data analysis, drive change and innovative solutions. Ownership of all required data and systems to ensure they are updated in line with processes and reporting, to allow for effective planning, tracking and implementation of decisions.
- Oversee the Bank’s Third Party Risk Management requirements including any sample checking, are carried out if not undertaken at a global or regional level 
- Working with the supplier(s) and other GCS sub-functions as one team to ensure integrated delivery of CRE services with Facilities Management, Portfolio or Workplace Management, Health & Safety and Governance & Standards, Protective Security

Information

Knowledge / Qualifications
· Bachelor degree or above, majored in business, engineering and/or real estates related
· Professional qualification and experience managing activities within relevant sub-function discipline in GCS
· Sound understanding of how banks operate, key challenges faced in the operating environment, preferred
· Certificate of expertise and knowledge in relation to real estate context (PMP certificate), preferred

Experience
· Demonstrated ability to successfully manage multiple projects of timely and quality results
· Demonstrated results in delivering successful risk management and control processes
· Good understanding of technology platforms for related sub-function area and experience of transformation and deployment
· Demonstrated results in managing Suppliers and Supplier/stakeholder issues
· Proven ability to prioritise competing demands and handle ambiguity
· Proven experience in construction project management

Skills
· Bilingual proficiency in Chinese Mandarin and English, reading, writing, and conversation required
· Good interpersonal and people management skills
· Strong organizational and time management skills
· Ability to prepare high level presentations and summaries for senior executives
· Excellent communication skills
· Role model and advocate for HSBC acting at all times in a way that complies with the Banks code of conduct, ethics and stance on bribery
· Ability to grasp and understand new ideas and requirements, being open-minded
· Proactive, self-motivated, enthusiastic, resilience, and a team player
· Attention to details and ability to deliver results