Trainee

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

 

We are currently seeking an experienced professional to join our team in the role of Trainee .

 

Business: Wholesale IT

 

Principal responsibilities

·  Cooperate with existing service management team/global support team to support all applications in Power platform.
·  Take care service management for Wholesale Regional ASP Power Platform, work with other service management teammate in India, Mexico to provide follow the sun support.
·  Reporting of critical outages to management and business partners until successful resolution and deals effectively with issues that are complex, confidential and sensitive in nature.
·  Work with different Pods teams for production releases, handle incident/problem in Prod environment and user queries from different markets.
·  Work with vendor to ensure system issue being well followed up.
·  Collaborate with management to improve and customize reports related to production support and stability.
·  Willing to be the first to try new technologies, and be able to quickly produce proof of concept.

Requirements

·  A university graduate with degree in computer science or a related discipline.
·  Bachelor Degree or above, with CET-4 or equivalent English level.
·  Good multiple task handling, cooperation and documentation skills.
·  Strong problem solving skills and communication skills.
·  Fast to adapt to English working environment.
·  Knowledge on Microsoft PowerApp/ PowerPlatform or relevant Low Code/ No Code.
·  Continuously upgrading and learning various technologies / applications.

HSBCKL/XA*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

***Issued By HSBC Software Development (GuangDong) Limited***