Staff Vetting Analyst - Global Staff Vetting

Job description

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

In this role, you will:


Impact on the Business [COMPLETE 3-4 AREAS]

· Case record and document management – producing, documenting and sorting relevant vetting files.
· Execute fraud database searches and research as well as document findings in accordance with record retention standards
· Identifies and escalates issues as appropriate
· Support the delivery of projects. Ex: Re-Vetting,Insourcing,Grads Programme,NEDs,SMR ,IAR,RnF roles etc..
· Be the SPOC for the Vendors, stakeholders for any case clarification, expedition and initial escalation.
· Perform the Critical checks like CIBIL, SCION, PEP & Sanctions and NNS Checks for staff & contractors.
· Adhere to the Discrepancy matrix, applying right judgmental skills and ensure our recommendations are informed, efficient and transparent.
· Meeting targets for the below KPIs
· RPH
· TAT
· Quality

Meet or exceed against the section average / PLA (whichever is higher) for the KPIs such as TAT, RPH, Maintain OCL below 10% whilst keeping L1 & L2 insufficiencies at a bare minimum.

Customers / Stakeholders [COMPLETE 3-4 AREAS]

· Support the planning and delivery of critical deliverable for multiple vetting projects
· Prepare case records and reports derived data obtained in multiple departmental systems in order to support decision making or determine business needs
· Providing recommendation and consulting stakeholders regarding subject's suitability for the hiring
· Handling of sensitive documents (passport, driving license, academic documents, and education certificate); liaising with service providers as required
· Perform varying database searches and adhere to applicable discounting
· Ensure the quality of tasks/services provided by themselves and others, general supervision or regular process checks/ review of output by a co-worker and/or supervisor
· Manage conflicts of interest and appropriately handle information to reduce the opportunity for misuse
· Adhere to the communication guidance on GCB (0-2) staff, NEDs, Auditors & PRAs.
· Maintain highest levels of quality when screening cases & keep L1 / L2 insufficiencies to the bare minimum
· Instructions/requests to be correctly interpreted, understood and implemented.

Meet or exceed against the section average / PLA (whichever is higher) for the KPIs such as Quality & Screening

Leadership & Teamwork [COMPLETE 3-4 AREAS]

· Participate in team meeting / team activities and work towards sustaining team spirit.
· Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
· Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.
· Apply acquired knowledge to provide assistance to others

Observation & feedback by the immediate line & management team

Operational Effectiveness & Control [COMPLETE 3-4 AREAS]

· Maintain equipment, systems and general work environment in good condition, adhering to all appropriate procedures.
· All data requirements (timesheets, leave requests, absence requests and ad hoc process information) is completed and updated in a timely manner
· Issues/problems are effectively investigated and resolved or appropriately referred with recommendations
· Acquire and update knowledge on procedures related to relevant processes
· Understand and adhere to established policies and procedures in own team
· Support change initiatives and escalate any concerns

Observation & feedback by the immediate line & management team

Desired profile

Qualifications :

·  Knowledge of Global Vetting processes and systems
·  Ability to exercise analytical logical, Investigation Skills and judgemental skills in considering vendor objections pertaining to verifications
·  Excellent verbal and written communication in Japanese; Vietnamese or Thai
·  Confident in presenting material to all levels
·  Basic computer knowledge. (Well versed with MSoffice, Windows 7, and Outlook etc...)
·  Flexibility to work in shifts.
·  Ability to build rapport with wide range of people across different functions
·  Ability to maintain focus while working with voluminous / critical data.
·  The ability to work under pressure, meeting deadlines.
·  Maintain highest levels of integrity
·  Stake holder management

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***