Special Credit Officer (role until end of 2017)

Job description

Employment Type: Regular

Completes credit analyses and market studies on existing customer revolving, installment and/or loans secured by real estate to pro-actively identify opportunities to mitigate the Company's and/or investor's loss exposure.

Duties to include, but not limited to, chargebacks, margining, urgent fax referrals, ECER and Monthly Exception reporting, BDS review applications and special projects as assigned. All the above is a backup support for when it is busier while team members have time off.

To assist in maintenance and simulator/calculator development must be proficient in Excel macros with advance knowledge of pivot tables, nested formulae and VBA.

Impact on the Business

· Analyze and sensitize financial projections on existing customers to assess credit worthiness of assigned accounts to assist in evaluating credit risk and future business potential.
Customers / Stakeholders
· Correspond with all parties necessary to obtain requisite information to analyze and process the workout; including attorneys, mortgage insurance companies, borrowers, investors, government agencies, and realtors.
· Counsel customers on resolving unfavorable credit performance; may make recommendations/complete internal loan consolidations to refinance debt structure. Summarize findings indicating customer credit worthiness and take appropriate action.
Leadership & Teamwork
· Request and review all appropriate sources of credit and financial information; contact customer to review credit performance with HSBC and other financial and/or retail organizations.
· Prepare appropriate forms on existing and proposed commitments; ensure complete documentation and compliance with established guidelines; notify appropriate personnel of unique situations.
· Request and/or review all appropriate sources of credit and financial information. Highlight industry studies on customer risk factors.
· Promote an environment that supports diversity and reflects the HSBC brand.
Operational Effectiveness & Control
· This position operates within established procedures for assigned unit. Decisions beyond assigned authority are referred to higher management for approval.
· Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
· Complete other responsibilities, as assigned.
Role Context
· This position can be found in one of the following areas:
· Mortgage - Complete credit analyses and market studies to identify accounts within Default Servicing that possess risk characteristics evident of a high probability of foreclosure, loss or charge-off. Negotiate special forbearance agreements, repayment plans, pre-foreclosure sales, modifications, CEMA agreements, note sales, partial claims / borrower assistance programs, settlements, extensions, deeds in lieu of foreclosure, and re-ages with the borrower(s), obtaining management, investor, and mortgage insurance company approval as required.
· Consumer Finance - Completes credit analyses and in-depth studies on existing MC/Visa, Select Credit and Installment loan accounts to identify and counsel customers with potential credit problems prior to more serious delinquency. May make recommendations/complete internal loan consolidations to refinance debt structure. Summarize findings indicating customer credit worthiness and may act to reduce or terminate revolving credit privileges for credit lines up to $50 M.
Management of Risk
· Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
Observation of Internal Controls
· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Desired profile

·  Minimum of three years proven credit analyses and/or collections experience within assigned area or equivalent.
·  Bachelors degree in finance, business, related field or equivalent experience.
·  Well developed communication and negotiation skills. Proven mathematical, analytical and personal computer skills.
·  Thorough knowledge of, financial and credit analysis techniques, as well as applicable regulatory guidelines.
·  Ability to interpret comparative market analysis and appraisal for consistency, accuracy, and quality.