Software Engineer/Java developer/IT Infrastructure Delivery

Job description

Job Title

Department

IT Operations

Location

Pune

Reporting to

Position ID

Issue Date

TDB

Last date of receipt of Application

TBD

Position(s) available

1

Grade

GCB 6

Hiring Manager:

Alternate Hiring Manager:

ERM:

Purpose of Department :

IT Operations consists of a set of diversely skilled professionals who offer technical support on various platforms with different levels of complexity on Information Technology related areas to HSBC Staff across the globe.

Purpose of the team:

Enterprise Mobility is responsible for the Mobility Products and Services. The Mobility Services include BlackBerry, BlackBerry 10, Blackberry 12, GFE/BYOD, 3G Data Cards, Mobile Phones, Mobile Device Recording, RSA SecurID, Mobile Device Management (MDM) and the Mobility Products and Service Portal, amongst others.

The team is responsible for:

· Service development
· 3rd Line Support, maintenance, inventory and ever greening of devices/clients and infrastructure
· Development of management, support and fulfilment systems and processes for Mobility Services including Bramble – the HSBC Group Standard BlackBerry management tool.
· Definition and enforcement of processes to provide fulfilment and support.
· Vendor liaison / management including Mobile Carrier relationship.
· Commercial / Billing Trending and Analysis

Job Description

· Global Mobile Engineering deals with Mobile Device Management like BES12 (Blackberry Enterprise Server), UEM (Unified Endpoint Manager), Blackberry Dynamics etc.
The development team is responsible for development of GMGS (Global Mobility Governance System), Bramble2 etc
The position is responsible for:
- Understand design of BES/UEM with each new version and implement changes required in existing system.
- Understand new device offerings and implement changes in GMGS, B2 etc
- Understand other development requirements and provide the most efficient solution.
- Build and deployment on WAS/Liberty using G3.
- Liaise with IT Security for Compliance Reporting.
- KCI (Key Control Indicators), KPI (Key Performance Indicators) reporting on monthly basis.
- Engage with GSR team for Enterprise Mobile requests

Experience Required / Skills

The list below is an ideal list of skills and requirements. We will consider applicants who meet some, but not necessarily all of the following:

· Proven experience in an IT Infrastructure Delivery role;
· An intermediate level of technical expertise including good technical design and implementation skills;
· Find logical solutions to problems and manage to resolution;
· Have a good knowledge of the project lifecycle;
· Good communication and interpersonal skills;
· Proven ability to prioritize competing demands.
· Mobile Technical Knowledge, including network coverage schemes:
· Experience of a large scale and/or challenging BlackBerry environment;
· Exposure to the crisis response and recovery methods used in the Group and Ability to work under pressure and deliver within limited timescales
· A good understanding of service management techniques, including change management, incident management, Data Centre Operations and configuration management.
· Third Party vendor relationship management
· An ability to hit the ground running.

Skills:
1. Java, J2EE
2. Java Script, JSP, HTML, CSS
3. Restful, SOAP web services
4. Knowledge of Web Application servers e.g. Tomcat, Websphere, Liberty
5. Knowledge of SQL (2012) - DDL, DML
6. Mobile App development will be added advantage

Desired profile

Qualifications :

Qualifications- Any Graduates

Job Function : Information Technology

Primary Location : Asia Pacific-India-Maharashtra-Pune

Schedule : Full-time Shift : Day Job