Senior Sales Banking Officer - Hang Seng Bank (HK)

Job description

Job description

A Career with Hang Seng Bank

 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

 

Customer Contact Centre

 

Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.

We are currently seeking high caliber professionals to join our team as Senior Banking Sales Officer

Principal responsibilities:

 

·  Provide personalized banking services provide convenient and personalized banking service to all of our customers
·  Building effective relationships with clients to retain and developing sustainable relationships
·  Promote investment, insurance and banking products for optimizing new business opportunities
·  Improving customer experience by collating customer feedback, identifying areas to improve such as operational, administrative, processes and competitiveness of products and services
·  Manage operational risk and observe the relevant policies /guidelines and compliance requirements
·  Stablishing and agreeing client contact strategies in line with Group operating models

 

Requirements

·  Diploma or Degree Holder; or a pass in HKCEE/HKDSE including Math’s plus Chinese or English with relevant working experience will also be considered.
·  Passes in IIQE (Paper 1, 2, 3) and HKSI (Paper 1,7,8) a must.
·  Minimum of three years' experience in selling investment, insurance, and banking products
·  Experience with relationship manager is preferable.
·  Good knowledge of wealth management products, both investment and insurance
·  Customer oriented and able to capture customer financial needs.
·  Proficiency in both English and Chinese, with proficiency in Putonghua an advantage

If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.