Senior Process Consultant

Job description

The Senior Process Consultant role is based within Global Change Delivery UK.
The role of the Senior Process Consultant is to manage the end-to-end process re-engineering / improvement activities that will achieve a measurable change to the organisation. Senior Process Consultants will often play a people / team management role within the projects / programmes they work on. As members of the GCD management team, they may also have line management responsibility for a group of more junior resources within their resource pool (as related to their job family).
Your responsibilities will include:

Primarily, the SPC will be responsible for shaping, managing and executing a significant process re-engineering effort within one of the priority programmes.
The SPC works at the portfolio / programme level and will be typically accountable for delivering either the re-engineering workstream goals of a wider business transformation programme or a complex re-engineering project.
The SPC will also have responsibility for a pool of Process Consultants and maybe also Business Analysts (people management, performance management, resource management, professional development etc.). The SPC may be aligned to a business domain / function and / or type of change specialism.

Desired profile

 
The ideal candidate for this role will have:

Experience working in relevant environment/s, i.e. The SPC must have 5 years of experience working on process reengineering initiatives in HSBC or other large complex organisations. Financial services organisation experience highly preferred. Overall financial services industry knowledge with specific functional expertise ideal.
Role relevant qualifications, i.e. Proven experience and application in process variability reduction (DMAIC), process redesign (DMADV) and waste reduction (LEAN, Kaizen) principles.
Past working experience in a relevant role, i.e. Proven track record of building, fostering and maintaining best practice solutions and tools to improve / optimise work flow, identifying opportunities for synergy and integration, simplifying complex processes and maximising production with fewer resources.
The base location for this role is London, Sheffield, Chester, Leeds, Birmingham, Hamilton.
 
At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other and dependable by doing the right thing. These are the values that guide us every day and we seek to recruit people who share these values. We are also committed to increasing opportunities for our employees to work flexibly and welcome job share or flexible working applications.
 
Key search words: Process re-engineering, Six Sigma, Black belt, LEAN, Kaizen
 

About HSBC

HSBC est l’une des plus grandes banques internationales avec une présence dans plus de 85 pays dans le monde. Elle a été créée en 1865 sous le nom de « The Hongkong and Shanghai Banking Corporation », et son siège social est basé à Londres. En France, HSBC totalise environ 400 agences et près de 10 000 salariés, avec une spécialisation dans plusieurs activités : une banque pour les particuliers, spécialisées notamment dans la gestion de patrimoine, une banque privée (gestion de fortune), une banque d’entreprises, qui s’appuie sur le réseau de l’ensemble du groupe HSBC dans le monde, et une banque de financement, d’investissement et de marchés. En 2012, HSBC France a réalisé un résultat avant impôt de 450 millions d’euros.