Senior Manager Compliance Monitoring & Testing

Job description

Employment Type: Regular
 
HSBC’s Compliance Monitoring and Testing programme (CMAT) provides ongoing, periodic monitoring and comprehensive testing for Financial Crime (FCC) and Regulatory Compliance (RC). The bank’s Monitoring and Testing model will operate consistently in all countries to deliver greater transparency and consistency of the reporting of global RC & FCC risks.
 
The purpose of the role is to provide leadership to a group of CMAT specialists as a subject matter expert in the areas of Control Testing and understanding Compliance risks. Responsibilities include overseeing proper maintenance of CMAT processes, systems and databases; managing project initiatives internally for the team and providing support externally; and providing internal assurance for Management to ensure that processes are being performed as per Global Procedural Standards and best practices.
 
Impact on the Business
Function effectively within a matrix organisational structure, collaborating with Compliance teams supporting global regions and diverse products to facilitate appropriate levels of information sharing and coordination related to Compliance Testing.
Lead or oversee cross business programs, projects and initiatives related to Compliance Testing, management strategy and project management.
Coordinate the governance of the Annual Plan, in conjunction with the Canada Region CMAT head and Functional Leads.
Keep Compliance, Business and Functional management informed of significant matters and oversee a governance process designed to communicate timely and relevant information to Senior Management as well as Local/ Regional Management, via both established dashboards and other vehicles.
Lead or oversee issue resolution, to include the initiation, development and delivery of products, programs and strategies responsive to the issues.
Participate in the oversight and enhancement of the Compliance Testing infrastructure in support of reporting, capacity planning, plan development, administration and analysis of testing outcomes across testing areas.
Continually review and optimise the Test strategy to eliminate redundancy and duplication, identify process gaps.
Coordinate organisational structure, budget and other administrative functions related to the Canada CMAT organization.
Customers / Stakeholders
Canada and Group Compliance – interaction. Work completed within the role may be presented up to stakeholders within Compliance Senior Management.
Canada Business and Function Heads – interaction. Work completed within the role may be presented up to stakeholders within the Business.
Internal CMAT – significant interaction within the team at all levels in the performance of the daily role.
Leadership & Teamwork
Provide leadership, strategic management and direction to the Governance and Reporting team
Oversee and or assist in development of training and other performance management initiatives to drive excellence
Coordinate individually or provide team leadership as required in projects to support technical and business strategies, including CRAs
Collaborate and foster good relations with other Compliance teams and Business areas.
Lead by example, demonstrating core behaviors and values including teamwork, focus, drive and determination.
Promote an environment that supports diversity and reflects the HSBC brand.
Operational Effectiveness & Control
Provide leadership and strategic management in the ongoing assessment and monitoring of quality processes and criteria established for the testing process
Work with management to maintain testing methodology and procedure manuals. Serve as a source for sharing of testing program information.
Supervise the ongoing analysis and reporting of key metrics.
Work with Governance for the effective communication and development of policy/ procedure changes.
Maintain robust and timely record keeping.
Implement strategies to address automation, productivity and infrastructure problems and issues.
Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
Complete other responsibilities, as assigned.
Major Challenges
Interaction with a diverse range of business complexities.
Understanding of a wide range of key business regulatory topics.
Managing a range of tasks and deadlines.
Creation and execution of processes with limited direction.
Competing priorities of high risk initiatives.  
Role Context
The job holder is expected to lead development and manage production of reports and metrics on a timely basis. The job holder will also be expected to instruct and direct other members of the team and make decisions based on their knowledge and experience.
When unsure, guidance would be sought from Canada Head of CMAT. The jobholder is expected to act pro-actively and generate ideas for enhancements to the team's activities. Individuals should have the ability to quickly assess information through analysis and knowledge of business structure as well as showing leadership in an unstructured environment and keeping up-to-date with changes in the HSBC Group.
To liase with Lines of Business and provide updates on CMAT issues and regiews.
Management of Risk
Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
Be aware of the Business Regulatory Risk associated with the business. Monitor in accordance with the Principal Accountabilities set out above.
Observation of Internal Controls
Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Assist CMAT leadership in the discharge of accountabilities set out in Global Risk (Compliance) FIM by proactively assisting Heads of RC & FCC and in their responsibilities to assist management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimizing relations with regulators.

Desired profile

Minimum of 10 years proven business, audit and/or accounting experience or equivalent.
Bachelor degree in business, law, accountancy or related field or equivalent experience. Masters preferred.
Experience of a wide range of business activity, product lines and regulatory topics.
Proven organizational, planning, interpersonal, managerial, analytical, problem-solving, decision-making, and team building skills.
Ability to manage conflicting priorities effectively and proven ability to meet challenging deadlines.
Excellent communication skills both oral and written in English.
Tenacity to follow issues through to resolution.
Ability to exercise discretion, work independently within broad guidelines, tactfully handle sensitive and confidential data and complete assignments timely.
Ability to work with different cultural groups and build consensus.
Proficiency with personal computers as well as pertinent mainframe systems and software packages.