Private Bank Business Risk Manager

Job description

The Business Risk & Control Manager (BRCM) will support the Private Bank (PB) BRCM Team in the execution of an effective risk management program within the Private Bank.  Primary responsibilities will include assisting in the risk assessment process, development and execution of control monitoring/testing to determine the effectiveness of controls, investigating incidents and operational losses, identifying and managing issues and audit/regulatory findings, and analyzing key risk indicators.
 
The BRCM will be proficient in operational risks, financial crime risks, and regulatory risks facing the Private Bank.  The role holder will collaborate with key stakeholders including Private Bank Business Management, Risk, Compliance, and Audit.
 
Impact on Business
Provide support in ensuring that Private Bank maintains an effective BRCM framework within the “First Line of Defense.”
Represent the Private Bank in the risk assessment, control identification and control monitoring framework for operational, financial crime, and regulatory risks and controls.
Utilize internal control testing methodologies and standard work papers to execute control monitoring.
Monitor and analyze operational metrics that are meaningful indicators to Private Bank.
Exhibit solid time management to complete responsibilities in a timely manner.
Utilize risk and control database(s) for management and reporting.
Manage special projects as assigned by BRCM Management
Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Demonstrate a sound holistic and technical understanding of pertinent regulations, business areas, operational risks, and Group requirements as detailed in Group Standards Manuals and Functional Instruction Manuals (FIM).
Customers/Stakeholders
Support Private Bank Management, up to and including the Head of Private Bank Miami, PB CAO, PB COO, and Head of Business Management.
Provide support to Private Bank front line and operations staff in the Miami office.
Develop relationships with key oversight functions, including Operational Risk, Financial Crime Compliance, Regulatory Compliance, and Audit, where applicable.
Leadership & Teamwork
Develop and maintain strong collaboration within the PB BRCM team, including with BRCMs working in other offices.
Build positive working relationship with Senior Managers in PB and key oversight functions (Risk, Compliance, etc.)
Share best practice within the team and with other business lines or regions, where appropriate.
Promote an environment that supports diversity and reflects the HSBC brand.
Operational Effectiveness & Control
Support PBUS in its management of operational risk (including Financial Crime) and regulatory control framework, ensuring Private Bank operates in compliance with frameworks and standards.
Ensure adherence to Group Standards, Regulatory and Group Audit requirements
Monitor and help to maintain robust controls that operate effectively.
Effective use of Operational Risk tools, including RCA, ICMP, issues (MSIIs), incidents, KRIs, and systems (ORION).
Execute role with a level of autonomy while being mindful of when to seek guidance and approval.
Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators and the escalation of concerns to management as appropriate with regard to timely remediation.
Complete other responsibilities, as assigned.
Major Challenges
Changes in internal and external requirements and guidelines at an increasing pace. The role holder therefore needs to be able to quickly analyze complex situations, be dynamic and positive to embrace these changes, identify practical strategies and must establish the risk and control approach with countries accordingly to the latest developments.
Business and customer needs to be taken into consideration while proactively safeguarding and ensuring that the highest standards of compliance and operational risk management are maintained within Private Bank.   The role holder needs to be flexible to balance risk and control and provide solid support and constructive advice.
The role holder needs to demonstrate strong interpersonal and communication skills to work with various internal partners and to engage with Audit and external stakeholders (e.g regulators, auditors, monitor), where appropriate.
The role holder needs to have independence of thought and lateral thinking to assist management in optimizing the level of business control and maximizing efficiency.
The role holder needs to ensure that all internal operational risk, financial crime, and regulatory compliance guidelines are adhered to and that activities are sufficiently documented in the global risk system (ORION).
Role Context
The role will report to the Private Bank Head of Business Risk and Control Management.
The role holder will demonstrate an ability to execute the role with a level of autonomy while being mindful of when to seek guidance and approval.
Management of Risk
Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization.
The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and also by addressing any areas of concern in conjunction with entity management and/or the appropriate department.
Observation of Internal Controls
Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Desired profile

Strong knowledge of operational risks and controls, financial crime risk, and/or regulatory risks preferably through experience in front line, Risk, Compliance, and/or Audit roles.  Risk, Compliance, or Audit certifications/designations a plus.
Background in Banking or Financial Service.  Private Banking / Wealth Management knowledge a plus.
Strong written and verbal communication skills, including the ability to clearly document the current state and any recommendations, communicate and present to all level of staff, and influence key stakeholders.
Strong analytical and problem solving skills with the ability to draw appropriate conclusions and consider alternative and lateral solutions.
Ability to prioritize and work independently under pressure within a team environment.
Ability to use strong judgmental skills to identify and resolve complex problems while adhering to timelines and quality of output.
Minimum 4 years’ experience.
Bachelor’s degree required.  Advanced degree a plus.
Spanish and/or Portuguese language skills preferred.
EEO/AA/Minorities/Women/Disability/Veterans