Payments Clearing Officer

Job description

Payments Clearing Officer


About HSBC

HSBC is one of the world's leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.

Role Overview

To process cheques, demand drafts and cashiers orders in line with Service Level Agreements and QCB regulations. Below are the core tasks but not limited to same. The job holder is also expected to multi-task where necessary, within the team.

Duties & Responsibilities

• Processing Inward and Outward Cheques via Electronic Cheque Clearing System

(ECC), includes handling discrepancies and Post Dated Cheque approvals.
• Approval of Demand Draft and Cashier Orders, including reconciliation, cancellations and

handling of unclaimed funds.
• Oversee COS Company Cheque and COS Cashiers Order printing, reconciliation,

cancellations and handling of unclaimed funds.
• Manage Foreign Currency cheques (BCC/CBR) and Inward cross border QAR cheques (IBC)
• Month end balancing of Suspense accounts
• Review and acknowledgement of On Demand reports
• Liaising with LoB's as and when required for projects, system implementations, process

streamlining, etc.
• Perform UAT as and when required.
• Assist LM with audit reviews and implement recommendations.
• Establish and maintain effective relationships and engagement with the LOBs and Functions.
• Adherence to Global policies and procedures.

Desired profile

Qualifications :

Experience & Qualifications:

• Minimum Secondary High school or equivalent.
• Excellent communication skills (written and verbal) in English. Arabic would be an advantage.
• PC literate and basic knowledge - MS office applications.

Business Area

HSBC Operations & Services Technology (HOST) provides essential operational services, IT and technical support to help the HSBC Group function effectively on a day-to-day basis. We use our expertise and technology to improve the bank's customer service and efficiency. HSBC Technology and Services (HTS) has responsibilities that include: Running customer service operations and business processes from contact centers to payments processing| Developing software and applications that underpin HSBC's banking systems| Managing IT systems, infrastructure and support implementing major strategic change programmes| Procuring goods and services for the Group| Managing HSBC's global corporate real estate portfolio.

For more information visit http://www.hsbc.com/careers/explore-our-business

Why HSBC?

We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.

Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.

What to expect at HSBC

• The chance to realise your ambitions
• Globally connected careers
• A strong emphasis on values
• Learning and development opportunities
• An inclusive, meritocratic culture
• Market-competitive benefits

Global Careers Opportunities

Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers

"Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets"