Operations Efficiency Analyst

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Operations Efficiency Analyst

Principle Responsibilities:

·  Participate in regional meetings and escalate any issues/Challenges in a timely manner and propose solutions where required
·  Successful delivery of considerable optimization & efficiency gain project undertaken
·  Support & drive increasing operational efficiency and resilience of Global Private Banking central functions as well as Global Private Banking wide direct and indirect cost.
·  Provide accurate and timely MI.
·  Ensure all processed MI's/region specific tasks and reports are accurate and shared as per agreed timelines.
·  Observe/Analyze MI Areas of improvement and suggest corrective action whenever applicable.
·  Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact.
·  Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service.

Requirements

·  Strong Excel (particularly large data sets / modelling) and report production
·  Graduate in Any stream
·  Stakeholder Management ability to engage and build effective relationships with team and stakeholders
·  Excellent written and interpersonal communication skills and ability to communicate with diverse audiences
·  Effective presentation, interpersonal, negotiation, communication and analytical skills.
·  An Understanding of cost allocation methodology and models  and Cost controller / Planning & Finance / third party / Org design experience
·  Responsible for reviewing and updating procedure documents annually or as and when required. and to undertake all complex processing within the section.
·  To ensure that tasks are prioritized, processed and completed in accordance with procedures.
·  The job involves financial and reputation risk so all the referrals should be sorted out within SLA and Ensure error free and quality processing.

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

***Issued By HSBC Electronic Data Processing (India) Private LTD***