Officer, Collateral Management Utility - HSBC Operations, Services and Technology

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Officer, Collateral Management Utility .

Principal responsibilities

· Handle Collateral Management operations including origination, servicing and closing according to the compliance requirements and procedural guidelines
· Provide guidance to the team on Collateral Management operations
· Report, monitor status of outstanding cases and liaise with others to ensure rectification
· Work closely with frontline, business and related partners to adhere to the service standards requirement
· To prepare management reports and perform data consolidation and analysis
· Participate in projects, conduct user acceptance test and adhoc duties
· Review workflow to maximize efficiency and recommend cost savings idea
· Attend to enquiries, feedback from internal and external customers tactfully
· Handle various administrative duties such as record searching and inventory control and retrieval of source documents and so on

Desired profile

Qualifications :

Requirements
·  Understanding of Collateral Management, mortgage loan and related banking systems
·  Secondary level education or above with financial institutions working experience
·  Able to handle multi tasks and meet deadlines
·  Good analytical, interpersonal and communication skills
·  Pleasant telephone manner and fluent in spoken English and Cantonese
·  Good English typing skill as well as proficient in using Microsoft Word and Excel
·  Ensure the existence of an enthusiastic positive working attitude
·  Ability to adapt to a wide range of work procedure and operational guidelines
·  Ability to handle and deliver of documents in various vaults in different location
·  Work under pressure and meet the critical time
·  Attentive to details

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.