MSS Change Business Analyst / Project Analyst

Job description

Job description

Some careers shine brighter than others.

  If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

  HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

  We are currently seeking an experienced professional to join our team in the role of MSS Change BA

Why join us?

ROLE DESCRIPTION

This role requires a strong hands-on BA/PM to work closely with the MSS IMM Models Programme Manager in supporting analysis, planning and execution of high complexity, large scale projects from definition to closure.  They are responsible for the end to end business analysis, planning and delivery of one or more projects, proactively balancing scope, schedule, budget, risks, team, outcomes and benefits.

The BA/PM is responsible for deploying the HSBC Business Transformation Framework (BTF) within their project. They work closely with the Programme Manager and Global Portfolio Management to ensure alignment of their project with the wider change portfolio and the Group Strategy, Values and Behaviours.

The split between BA/PM is expected to be 70/30 respectively and preference will be given to candidates with strong hands on business analysis experience, preferably in counterparty credit risk,  market risk or XVA.

SCOPE OF THE MSS IMM MODELS PORTFOLIO

The IMM Models Portfolio is responsible for the front to back delivery of extensions and changes to the CCR Internal Model Method modelling framework to ensure the correct risk is captured, leading to improved RWA management. 

What you’ll do:

Principal Accountabilities: 

Key activities and decision making areas

Impact on the Business

·  Support the delivery of key projects within the IMM Models Portfolio
·  Support information gathering, analysis and documentation of the ‘Current’ state where required
·  Coordinate and manage the design and documentation for the project
·  Plan and manage the implementation of the project
·  Support each programme workstream and impacted user group in effecting the transition from implementation into Business-As-Usual

Value Creation

·  Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk.  Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
·  Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identifies and intervenes where there is slippage and variance from plan
·  Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments
·  Oversees the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realisation for the project/s and takes action to minimise impact, actively challenging and removing obstacles
·  Influences and collaborates with stakeholder and business partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plans
·  Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise
·  Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each  project and feeds back into Transformation methodologies and best practice.
·  Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation
·  Manages the business sponsor, working with them to ensure project deliverables are met
·  Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment
·  Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes
·  Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success
·  Promotes pace and energy within the team and leads by example

Operational Performance

·  Produce a well-defined project plan in Clarity, dictate the key milestones and assign responsibilities/resources 
·  Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits and link to overall finances of the business.
·  Develops and/or reviews estimates and estimating assumptions for the project’s schedule, effort, and cost using established Transformation estimating models, best practices, and past experience
·  Mobilises the project team and allocates tasks and roles
·  Provides timely reports on project status, risks and issues, evaluating project performance based on management information
·  Manages and reports on the project budget, acting on any variance
·  Manages and reports project risks, issues and dependencies
·  Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered
·  Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken
·  Collaborates with stakeholders to define the project strategy and develops a roadmap ensuring all constraints of time/resources are met.
·  Ensures project teams follow quality assurance processes and Risk Business transformation frameworks. Ensures governance processes and decisions are applied consistently, including:
·  Engaging the project sponsor and stakeholders effectively
·  Creation and running of effective governance fora, who make focused decisions, based upon accurate and timely status, performance reports. Using the committee as the first point of escalation.
·  Seeks project quality assurance, acting on recommendations. 
·  Use Transformation Management Services team for standardised project metrics and reporting driven out of Clarity. Management by exception of budget and schedule variance. Ensuring accurate and responsible status reporting. Escalating, co-ordinating any mitigants or remedial action.
·  Plans and executes regular tollgates in line with BTF.
·  Direct the project approach, staffing, responsibilities, and schedule to drive maximum productivity

Capability and People Development

·  Identifies and shares the resource requirements of the project, to the Programme Manager and/or Head of Resource Practice requesting the appropriate skill and/or experience
·  Ensure effective and appropriate resource on the project team and forming an effective project team, with the right blend of skills and good working relationships
·  Ensuring good project induction and orientation – i.e. the team understand the project context and content, the importance of stakeholder management and wider programme goals
·  Defines high level responsibilities and objectives for members of their project team
·  Provides regular constructive feedback and coaching to individuals to improve their performance and support their development and career progression. Hold 1:1 discussions at least once every fortnight.
·  Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalisation and development of our teams
·  Maintain a strong focus on people development and ensure project resources receive any necessary training and support, particularly on the Business Transformation Frameworks.
·  Outside of the project context, the Project Manager will have line responsibility for a pool of Project Managers, typically this will involve, functional management, performance
·  management, resource management and professional development, by setting and agreeing objectives with the Line Manager and coaching as  and when required
·  Drive a performance management based culture to improve and drive efficiencies and performance including the effective management of underperformers
·  Promotes the Group’s Values and strategy by creating a positive work environment and promoting teamwork to drive engagement

Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)

·  Defining the approach and dealing with complex requirements and unique projects – often one-off initiatives
·  Achieving benefits (cost reduction, revenue increase, strategic goals) set out in the business case
·  Management of stakeholders and sponsors
·  Working with multiple delivery and business partner teams
·  Management and control of large and complex change projects

Requirements

What you will need to succeed in the role:

Certifications, Qualifications and Experience (For the Job – not the Job holder. Minimum requirements of the Job)

·  Experience of working on a global programme.
·  Capital Markets knowledge is beneficial
·  Risk and Front Office Domain knowledge
·  Good communicator and the ability to build relationships with desk / trading heads /Risk is a must.
·  Managing Successful Programmes (MSP) – Optional
·  PMP certification and/or Prince2 Practitioner – Optional
·  Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers) – Optional

Knowledge, Skills & Experience

Knowledge

·  Excellent understanding of the project lifecycle
·  Strong understanding of project management methodologies and best practice techniques
·  Excellent knowledge of financial institutions, global markets, trading environments and traded risk
·  Excellent knowledge of the different functions within a Risk organisation
·  Strong understanding of how change drives benefits for the bank, its customers and other stakeholders
·  Ability to develop effective working relationships with stakeholders of different seniority, diverse cultures &  geographical locations

Experience

·  Extensive project management skills and experience of managing large and complex global projects
·  Good stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realisation
·  Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
·  Strong people manager and broad experience in managing global virtual teams of different cultures
·  Worked in a banking environment and change projects in a Risk or Front Office function
·  Implementation, change management and benefits realisation
·  Experience defining and documenting organisations & business process models
·  Strong attention to detail and being solution oriented.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

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