Mortgage Advisor - Guernsey

Job description

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Mortgage Advisor role based within Wealth & Personal Banking in Guernsey.

The Mortgage Advisor role within our branch network is to establish and grow our Mortgage business. You will be providing a professional mortgage advice service to both new and existing customers in line with the Bank’s policy on treating customers fairly (TCF). The role is expected to deliver a high quality, customer driven, sales focused service by identifying customer needs for Mortgage products providing advice, to meet those needs.

In this role, you will:

•    Provide an agile and flexible service to customers to meet their needs within their channel of choice
•    Listen to customers to identify and understand their current and future mortgage and protection needs, helping them to achieve a mortgage package that is fully tailored to their individual needs
•    Recognising the wider financial planning needs of individual customers and making referrals to other areas of the bank, where their wider needs can be met
•    Proactively developing and strengthening customer relationships and, in doing so, generating new business responsibly
•    Apply the principles of Treating Customers Fairly to everything you do
•    Develop and build effective working relationships with key stakeholders within and outside of the immediate business area
•    Proactively drive mortgage performance and track MI to ensure that all personal and team sales performances exceed plan

Requirements

To be successful in this role you should meet the following requirements:

•    As an Adviser you must already hold CeMAP qualification or equivalent 
•    Communicate confidently and professionally with customers
•    Seeking out and building on effective working relationships with key stakeholders within and outside of the immediate business area
•    Delivery of satisfactory compliance and quality measures
•    Have experience of personally complying with business processes, rules and regulations
•    Track record in the Mortgage and Lending environment

This role is branch based in our Guernsey office.

For further details and application information please click “Apply” 

You’ll achieve more when you join HSBC.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500