Manager/ AVP Product Management, Cards

Job description

Job Advert Details

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

We are currently seeking a high caliber professional to join our team as a  Manager/ AVP Product Management, Cards

Role Purpose

The Mgr/AVP Product Management will lead product initiatives in the areas of new product / feature development, product feature enhancement and pricing within the agreed set of framework as per AOP and/or ASP guidance.

The jobholder will ensure that card product and service are relevant, and meet customer expectations.

Principal Accountabilities

Impact on the Business / Function 

·  Ensure card products and services consistently meet customer expectations: 
·  By conducting regular product reviews including benchmarking exercises, competitor and market research, coordinating with internal and external business partners and to ensure card product and services remain relevant.
·  By understanding the needs of the market to identify opportunities product enhancements
·  Perform periodic portfolio monitoring through MI reports and profitability models to ensure performance of the business is on track against plan targets and ensure timely reaction to market changes.

Customers / Stakeholders  

·  Manages relationship with co-brand and other external business partners by managing regular requirements of partners and ensuring that terms and conditions of agreements are adhered to.

Leadership & Teamwork 

·  Contributes to staff development by giving staff an opportunity to work independently while giving guidance when required and creating 2-way communication environment to ensure team goals are consistently met.
·  Effectively using the bank’s performance management process, identifying training needs, coaching and counseling staff and encouraging in sharing of best practice with other team members to increase team spirit and also self-esteem.

Effectiveness & Control 

·  By working closely with other WPB units in designing fulfillment processes and identifying gaps in the efficient implementation of various initiatives
·  To implement Group compliance policy locally by containing compliance risk in liaison with the Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators.
·  By ensuring that relevant reports are in place and recommendations/insights provided by WPB RP and other stakeholders are acted upon by the Cards marketing team and/or Cards Division
·  To maintain HSBC internal control; standards, including timely implementation of internal and external audit points together with any issues raised by external regulators

Information

Experience, Skills and Qualifications

·  At least 2 years experience in the management of financial products whether as an individual contributor or a team member.  Experience in credit cards including the relevant systems utilized by HSBC is preferred
·  Graduate of any business course
·  Proactive and an independent worker with a working knowledge of how to manage processes efficiently
·  Creative thinker with focus on how to streamline processes
·  Proficient in Microsoft Office
·  Fluent in English & Filipino. 

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

Candidate with less relevant experience or skills may be offered a lower Global Career Band level than stated above.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.