Maintenance Assistant Ningbo NHY Sub-branch

Job description

Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

To attend to the incoming telephone calls to customers' satisfaction.

To well management customers' enquiry and needs.

To back up tellers during short leave, absence or lunch hours, if necessary

To file the department related documents in a systematic order and assist the counter Executive to update Business Recovery Plan and other paper works.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

​Bachelor's degree or equivalent experience

Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent

Strong communication, client focus and influencing skills

Sound knowledge of services and the client relationship management system

Local regulatory & license requirements

Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment

Able to communicate well in English and local languages

You'll achieve more at HSBC.
www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. IC/*

Issued by HSBC Bank (China) Company Limited