Loan Agency Associate

Job description

Role Title: Loan Agency Associate
Business: HSS
New or Existing Role: New
Grade: GCB5

Role Purpose
· The job holder will be responsible for carrying out a host of daily operational and oversight activities in relation to a book of syndicated loans in our role as Facility Agent. Including all operational processing, effective handling of process related queries and acting as an escalation point on operational aspects for our City Offices as well as for Global & Commercial Banking Relationship Mangers/ Client Service Managers / Finance and Origination Teams. To continuously provide high quality client service to achieve maximum customer satisfaction ensuring we place the client at the heart of everything we do which embraces our client centric culture.
· Ensure effective and regular dialogue is in place with our operational teams in City Offices ensuring constant collaboration, sharing of updates and best practices to ensure consistency in performance.
· Responsible for reviewing procedures and related MI with the ability to interpret the information so effective analysis can be performed. To maintain HSBC internal control standards, including the timely implementation of any internal and external audit points.

Responsibilities
· Review of the documentation from an operational perspective
· Manage Deal and Facility setup in Loan IQ
· Coordination with the Client Service and Transaction Manager on the operational aspects of the closing process (initial drawdown / fees, conditions precedent etc)
· Coordination with operational City Sites for static data set up including SSI's and Call Back.
· Coordination with City Site ops team to ensure key static has been set up in a timely manner.
· Perform Quality Assurance function on new deal set up and amendments.
· Review of the documentation from an operational perspective.
· Set up Deal in Loan IQ for new transactions and complex amendments based on the facility agreement.
· Co-ordinate and process Leverage / Par trading with syndications and trade queries / settlements
· Checking secondary Loan/Claim documents and settlement of trades.
· Managing & maintaining Ancillary carves outs and movements.
· Prepare and manage drawdown, rollover, margin adjustment, repricing prepayments and repayments on complex transactions.
· Checking and Releasing Cash flows
· Reconciliations and Investigations
· Margin changes (Maintaining ratios, Covenants)
· Fee settlement & Billing (Commitment, Utilisation, SBLC, Waiver, Agency & Upfront)

Role Dimensions
· Issuer Services operates in both the Debt Capital Markets and the Bank Debt Market (principally the Syndicated Loan Market) and manages a mix of business generation, documentation, operations and relationship management/customer interface with a broad spectrum of globally based clients. Regular contact will be maintained with a very wide variety of both internal and external customers in a number of locations. The diversity of both customer and location requires the jobholder to be flexible, proactive and up to date on current market standards and practices.

Management of Risk
· Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.

Observation of Internal Controls

· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
· Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Desired profile

Qualifications :

Knowledge & Experience / Qualifications

·  Hold a sound knowledge of Loan IQ & a good understanding of the Syndicated Loan product and market
·  Strong communication skills to deal with internal and external clients both written and verbally
·  Strong organisational skills and the ability to prioritise work, to ensure transaction deadlines are achieved
·  Pro-active problem solving attitude
·  Experience of primary syndication and/or secondary trading is desired
·  Able to deliver high accuracy and volume of work to excellent standards under pressure
·  Experience across more complex loans books such and Commercial Real Estate, Leverage and Acquisition Finance, Export Credit Agency, Aircraft/Shipping and Project Finance desirable, but not critical.
·  Strong understanding of operational risk
·  Client focused, with a proven record of commitment to excellent customer service.


Under the Company's internal 'Back to Front'/'Front to Back' transfer policy this role may be classed as High Risk. As a result, internal candidates may require enhanced approvals and vetting checks if they are currently employed in a Front Office department, or if they have worked in a Front Office department within the last 5 years (please refer to the HR FIM definition for further guidance). The enhanced approvals and vetting would need to be completed before the candidate will be confirmed in the role.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

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