Lead Consultant Specialist

Job description

Job description

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist .

Responsibilities include:
•     Building a high-performance team in accordance with the principles of the QA capability in IWPB Anti-Fraud and Security
•    Supervision and direct leadership of IWPB Anti-Fraud and Security QA & Test capability in China and India
•    Escalation point for all QA related project risks and issues. 
•    Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate
•    Supporting the delivery ways of working (development, testing and implementation) and ensuring deliverables meet business requirements and are fit for purpose to release to customers.
•    Management and leadership and working in partnership with our business testing partners across the testing horizontal for the Business headcount within IWPB Anti-Fraud and Security QA
•    Work with external data sources and use data/tooling to ensure our device testing reflects our customer base.
•    Management of business acceptance activity for Change the Bank (CTB), Run the Bank (RTB) portfolio of projects and initiatives across IWPB Anti-Fraud and Security
•    Define and implement training and development plan for own team and encompassing accreditation with robust approach to performance management that leads to high performance culture.
•    Develop and put in place a structured governance model which aligns with overall IT governance model and enhances quality and reduces risk
•    Support audit / independent programme assessments as required.
•    Ensure HSBC is not put at any operational or reputational Risk  

Requirements

·  Good understanding of Automated testing and an appreciation of opportunities of AI. Experience of implementing and maintaining automation frameworks.
·  Sound knowledge and previous experience of Agile delivery and the role played by the  QA discipline
·  Personal experience in customer focused organizations
·  Strong track record in building and supporting high performing teams and enabling individuals to thrive.
·  Good knowledge and experience of testing process and practice
·  Awareness of User Centered Design methodology, and strong customer focus
·  Excellent understanding of project methodology, frameworks and best practice eg SaFE Agile
·  Innovative – the ability to think “outside the box”
·  Experience of process improvement and LEAN thinking methodologies.
·  Highly developed communication skills, both written and verbal, to explain complex or technical issues.
·  Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. commercials, risk, customer experience; determine the implications and make recommendations as needed.
·  Strong relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
·  High levels of resilience and self-motivation.
·  Experience in working in dynamic environment.   

(Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.)

(The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.)

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***