Investigator, Complex Investigations

Job description

Role Title: Investigator – Complex Investigations

Business: Risk

New or Existing Role- New


Role Purpose
· A sub-function of Compliance, Financial Crime Threat Mitigation (FCTM) is HSBC's industry-leading, global capability to identify, analyse, and investigate financial crime risk proactively, effectively, and efficiently, and ensure proper mitigation of these risks. FCTM harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end.
· Investigations is responsible for all Compliance investigations for HSBC, including pursuing proactive investigations to identify financial crime risks in the bank. Complex Investigations initiates reactive and proactive investigations and investigates the most complex cases.
· Complex Investigations is seeking individuals with critical thinking and problem solving skills, investigative or analytical experience, and interest in/knowledge of the diverse risks that HSBC faces: money laundering, fraud, terrorist financing, sanctions evasion, bribery, and corruption. This experience could come from a diverse array of backgrounds: financial institutions, consulting or auditing firms, journalism, regulatory/law enforcement/intelligence organizations, non-governmental organizations, etc. Applicants who have the creativity, patience, and persistence to develop innovative solutions to complex problems are especially encouraged to apply. Applicants with writing skills and technical skills such as advanced Excel, SQL, etc., particularly experience in data analytics are also encouraged to apply.
· In this role as Investigator, Complex Investigations, the jobholder:
· Takes part in complex, proactive, intelligence-driven investigations, leveraging resources from across the Group to support investigations involving multiple geographies or financial crime typologies.
· Identifies and escalates the most significant and sensitive investigations to Regional and Group senior management, and communicates this information in the form of succinct, professional written products and oral briefings.
· Will develop the ability to provide subject matter expertise to other parts of FCTM, including but not limited to innovations in analysis and identification of typologies.
· Establishes seamless, trusting, and mutually supportive relationships with the other components of FCTM, Financial Crime Compliance (FCC), and Group Internal Investigations (GIIG).
· Uses a variety of internal and external systems/sources for routine analysis.


Key Accountabilities

Impact on Business

· Works with Complex Investigations teams globally to identify and investigate financial crime threats to HSBC.
· Supports strategies and initiatives in support of FCR objectives and ensure the effective execution of Complex Investigations within FCTM.
· Ensures investigative findings are effectively communicated to other parts of the organisation for follow-on mitigation action, and results recorded.
· Escalates significant financial crime threats and management issues to senior leadership so appropriate action can be undertaken in response.
· Undertakes production of and issue Management Information to senior leadership.
· Proactively identifies key emerging financial crime threats within the jobholder's functional area and interface with other global functional areas.


Customers / Stakeholders

· Maintains relationships with key internal stakeholders across Global functions, lines of business, regions, and countries.
· Helps foster external relationships with key public sector partners and peers.
· Manages the sharing of information and creation of feedback loops across the firm to continuously adapt and improve our financial crime controls and support the business in their first line responsibilities.


Leadership & Teamwork

· Clearly communicates Threat Mitigation strategy to meet business needs.
· Provides support at a regional level to the FCTM sub-function.
· Contribute to communication across regional FCR and the business to all key stakeholders in relation to Investigation matters.


Operational Effectiveness & Control

· Adhere to the framework, policies, procedures, and controls for the effective identification and mitigation of the specific financial crime threats the firm faces.
· Adhere to the FCTM-related elements of the Financial Crime Risk Functional Instructional Manuals (FIMs).
· Work within the resourcing, costs, and spend limitations of the function.

Major Challenges
· Global and Regional FCR is going through a period of rapid and deep change both internally and externally. Internally we are restructuring the Group's footprint, ensuring that these businesses are run consistently and globally. Working within a large FCR sub-function in such an environment is challenging by itself. Other challenges include:
· Learning and adapting to new systems, datasets, and analytical tools used in FCTM;
· Managing conflicting demands of multiple stakeholders and competing priorities;
· Managing a uniform approach to operations, in view of disparate processes and procedures.

Role Context
· The jobholder is required to work within the Complex Investigation sub-function within FCTM and contribute to establishing policies and procedures of the Group in managing these risks. This can involve dealing with major issues for which there is no clear cut solution whilst still being able to provide judgment and clear direction. Where items of major consequence are involved, reference is made to Senior Investigators or the Functional / Regional Heads of Complex Investigations. The nature of the role requires close working contact with senior executives across FCR.


Management of Risk
· The jobholder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing financial crimes threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Monitor in accordance with the Principal Accountabilities set out above.
· The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.


Observation of Internal Controls

· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
· Jobholder is an ‘insider' for dealing purposes and subject to strict controls and confidentiality.

Role Dimensions
· The jobholder's responsibilities cover all of the Group's FCTM operations.

Desired profile

Qualifications :

Knowledge & Experience / Qualifications

·  There is no exact specification for the jobholder. However, desirable experience includes, but is not limited to, the following:
·  Background within the following industries:
·  Regulatory, investigative, or financial intelligence agencies;
·  Compliance within a global firm in the financial services industry;
·  Investigative journalism;
·  Non-governmental organizations or think tanks that conduct investigations or analysis relating to financial crime or other geopolitical issues
·  Strategic consultancy or project management for a multinational corporation.
·  Experience in mitigating the harms associated with the threat of financial crime at a strategic level.
·  Experience in working on cross-jurisdictional matters and understanding of regional specific financial crime concerns (e.g Americas, ASP).
·  Experience of working in HSBC growth markets
·  Understanding of the current regulatory environment and expectations, relevant regulations, codes, and HSBC Group Standards, as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security.
·  A strategic thinker.
·  Excellent communication and inter-personal skills, with experience of dealing with executives at all levels.
·  Ability to develop creative, efficient and effective solutions to complex, globally relevant issues.

We are a diverse workforce and it is part of our organizational culture, it reflects our belief that diversity of thought, background and perspective make HSBC a stronger organization. We strive to implement a culture that is inclusive, diverse, positive and performance-oriented. Having a diverse workforce allows us to benefit from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply from a variety of perspectives and strengthens our local and global competitiveness. We value diversity in our workforce and encourage all qualified candidates to apply.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

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