HR Advisory

Job description

HR Manager, Advisory


Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Human Resources lead the implementation of the Group's people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of HR Manager, Advisory.

In this role, you will:

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Provide advice, guidance and coaching, in relation to complex enquiries across aspects of HR Services. Relationship manage and co-ordinate support for multi –stranded enquiries.

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Act as a primary query handling support for premier services, providing end to end co-ordination and quality assurance of query and transaction resolution.

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Support the change journey for people managers around a broad range of HR processes. Give support and encourage customer adoption of HR systems and tools.

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Act as escalation point to resolve business-specific problems or to coordinate multiple HR specialists to resolve complex people issues.

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Desired profile

Qualifications :

To be successful in this role you should meet the following requirements:

·  Practical experience gained in one or more of employee relations, performance & reward or learning & talent development. This may have been gained in an HR role or from managing a team of people.
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Ability to understand complex situations and provide clear guidance and, where necessary, challenge to others.

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Accurate and detail conscious, able to quickly spot errors in data and gaps in information, confidently seeking clarification and explanation.

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A proactive self-starter with a “can-do”, customer focused approach who can learn quickly from experience.

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CIPD (or similar) Professional qualification preferred but not essential

The base location for this role is 1CS, Birmingham.


You'll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

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