Head of Sales, Global Payments Solutions - Global Payments Solutions - Hang Seng Bank (HK)

Job description

Job description

A Career with Hang Seng Bank 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. 

Commercial Banking – Global Payments Solutions

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

Global Payments Solutions (GPS) offers a comprehensive range of cash management services from account and deposit management, payments and remittance, collection and receivables services, liquidity management and digital channel solutions to our corporate and commercial banking customers. We provide tailored solutions to our corporate customers as well as industries sector specific solution to our commercial banking customers. We are responsible to drive liabilities growth for the Commercial and Global Banking segments through the provision of leading cash management solutions to them. We are also steering the transaction banking FX growth for the bank. We focus on our customers’ needs in Greater China and aim to be the chosen one-stop cash management partner of choice for our customers across mainland China and Hong Kong.

 

If you join our Global Payments Solutions business, you will have the opportunity to develop as a world-class professional cash management specialist. You will also have ample opportunity to learn the technical skills and knowledge of cash management, while gaining great exposure to customer management by understanding customer needs and tailoring solutions for them. Global Payments Solutions provides a solid and rewarding career as a transaction banking specialist.

We are currently seeking a high caliber professional to join our department as Head of Sales, Global Payments Solutions .

Principal responsibilities

· 
Set the strategic direction of Global Payments Solutions Sales efforts and coverage of Commercial Banking customers in Hong Kong and Mainland China-based clients using Hong Kong as a gateway for international expansion.

· 
Drive the sales vision and strategy for Commercial Banking Corporate Sales across Hong Kong and the GBA in collaboration with the business partners.

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Maintain ultimate responsibility for the income and deposit level of our Wholesale customer segments

· 
Formulate and execute sales business strategies to capture new business opportunities in Hong Kong and across the Greater China region through strategic account planning and effective pipeline management

· 
Lead the Commercial Banking Corporate Sales team in Hong Kong to deliver client acquisition and associated business growth objectives

· 
Align Corporate Sales structure and efforts to the evolving opportunities presented by digital-first client engagement

· 
Build a Corporate Sales team culture and behaviors which are centered on the client, adding value and positioning GPS Sales as respected subject matter experts

· 
Build and maintain deep client relationships. Act as the senior stakeholder for key clients. Champion the sales effort for the team both internally and externally, and maintain a high level of client satisfaction as a trusted advisor

· 
Provide actionable insight to GPS Product and Digital teams on the competitive market landscape and client-specific requirements, to drive product enhancement and development

· 
Advise relationship management teams on market trends, competitor landscape and regulatory changes to help respond to emerging customer needs and opportunities

· 
Lead, guide and direct GPS efforts to ensure a globally consistent delivery of a world class level of solutions and services to clients

Requirements

· 
Solid experience in corporate treasury trends and practices, banking relationship management or corporate product sales with in-depth knowledge of local and regional cash management products, clearing services and techniques

· 
Strong leadership and management skills with the ability to formulate and articulate client engagement and business development strategies

· 
Experience in managing multiple countries and complex deals across regions, and in leading high performance senior sales teams gained from an international banking environment

· 
Highly-motivated and achievement-driven with an established track record in new business generation and revenue growth

· 
Ability to communicate and build strong working relationships at all levels of senior and executive management both within Hang Seng and at senior levels in customer organizations

· 
Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues

· 
Strong written and verbal communication skills in English. Fluency in Cantonese, Mandarin or other language skills will be a plus

· 
Experience in change management and business transformation projects and / or a Certificate in International Cash Management would be advantageous

· 
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

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