Head Of Rc Operations

Job description

Role Title: Head of RC Operations
Business: Global Risk
New or Existing Role? New           
 
Role Purpose


Work with the Head of Financial Crime Compliance (FCC) Operations to establish and maintain a Group wide program for RC Operations across ALL functional domains of RC, AND across all regions including the Americas, Middle East and North Africa (“MENA”), Europe and Asia Pacific.  Establish and maintain effective roles and responsibilities across the Group and define how the infrastructure will work in terms of sharing information, knowledge and instructions globally.

Accountable for leading key RC initiatives within the RC Operations process against a consistent, Global framework of compliance standards such as; policy changes that impact the business, and training programmes.

Monitor program and project activity within RC by attending Global and Regional Compliance and Risk Committees, bring that information back to Compliance Operations producing summary information that clearly explains the impacts and activities required within RC Operations from a people or systems prospective.

Ensure RC Operations risk and issues are on the agenda and articulated effectively at Group and Regional committee meetings, acting as the voice up and down the communication flows, being the eyes and ears to ensure issues are raised and followed through to compulsion and that success is equally reported.

Feed RC Operations information and knowledge to various RC SMEs, Project or Program leads to aid understanding of how Global RC initiatives can be embedded successfully within Operations following both the letter and the spirit of the relevant regulatory requirements and Global Standards.

Deputise for the department head, as an advisor on RC risk issues that are referred to the Group Compliance function or at board meetings as required
 
 
 
Key Accountabilities
Impact on the Business/Function


Develop, drive and implement best practice in respect of communication between the Compliance Operations team / all Business lines and the various Program manager activities (specifically in respect of RC)

Ensure that the Global Business exposure to regulatory and reputational risks is managed, in a commercially sensitive, practical and cost effective manner

Describe the relevant accountabilities as set out in the Group RC standards framework so that they are understood within the RC Operations function

Assist the Head of Group RC and other RC heads in managing all material RC and reputational issues involving the Group that arise
 
 
 
Customers / Stakeholders


Use expertise and experience to drive the direction of any functional/geographic reports or the Global Business RC function, as appropriate.

Support the Head of Compliance Operations/Head of Group RC in the provision of reports on a Group wide basis to the Board (and, as necessary, regulators) on Regulatory Risk matters from a Compliance Operations perspective.

Ensure consistency in communication so that directional advice is clear and concise when discussing RC/Compliance Operations to a wider or stakeholder audience.
 
 
Leadership & Teamwork


Assist in development, setting and deliver of the strategy for Global Business RC function.
 


Work effectively with functional reports, Global RC Function, Global Business CRO, Global Business CEO, other RC business line and regional RC heads to ensure consistency across the RC functions. 

Lead by example, demonstrating core behaviours and values including teamwork, focus, drive and determination.

Provide assistance to develop, set and deliver the RC overall strategy.

Support Head of Compliance Operations
 
 
Operational Effectiveness & Control


Provide solutions to complex global issues/initiatives in an ever changing, high-risk environment.

Be a point to person for issues of concern in respect of RC Compliance Operations.

Support the Department head by developing and delivery of the FCC and RC Operations Strategy as necessary.

Run the RC team like a business to achieve appropriate levels of efficiencies and effectiveness
 
 
Major Challenges


To take the complexity of the regulations on the one hand, and the diversity of business and geographies within both the Group as a whole, and achieve a balance between the demands of the regulators, external bodies and governmental initiatives and the Group’s shareholders and customers; being alive to the political, management, operational, regulatory and reputational implications of particular decisions and courses of action; assisting senior management in development of controls and systems and influencing the way in which business is conducted in order to manage these risks.

This is a new role; defining and gaining agreement to having RC Compliance Operations on the agenda at all levels of the business will be critical to ensuring that the upward and downward communication of issues is working well to aid debate and action.
 
 
 
Role Context


Leadership role - The jobholder is required to work with considerable autonomy, dealing with major issues for which there is no clear cut solution while still being able to provide judgement and clear direction. The nature of the role requires close working contact with senior executives in RC and across the Group, but particularly the RC Heads.
 
 
Role Dimensions


The jobholder’s responsibilities cover all of the RC responsibilities across functional domains of AML, Sanctions, CTF and AB&C across all regions including the Americas, MENA, Europe and Asia Pacific in relations to Compliance Operations
 
 
 
Management of Risk


The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

The jobholder will implement the Group Regulatory Compliance policy by containing compliance risk in liaison with Business heads, Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
 


This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.
 
 
Observation of Internal Controls


Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Jobholder is an ‘insider’ for dealing purposes and subject to strict controls and confidentiality.

Jobholder is required to manage RC responses to adverse Compliance metrics, including unsatisfactory RC Reviews and Audit reports.

Desired profile

Knowledge & Experience / Qualifications


Understand RC Compliance Operation systems used globally.

Experience in a senior risk compliance roles, ideally to include senior leadership elements .

Knowledge of  RC policy.

Extensive knowledge of the HSBC Group structure, its business and personnel, and a deep understanding of HSBC’s corporate culture.

Significant experience in the financial services industry.

Lateral thinker with an ability to interpret and solve complex issues.

Well developed leadership skills.

Excellent communicator with strong inter-personal and influencing skills.

Experience developing an assurance model and developing/leading a review team.

Experience in a global programme/assurance work in a complementary discipline.
 
 
 
 
Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.
This role has been designated as a Enhanced Vetting Role.
For more information about the relevant additional checks for this role please contact the hiring manager
 
 
 
We are an equal opportunity employer and are committed to creating a diverse environment.

About HSBC

HSBC est l’une des plus grandes banques internationales avec une présence dans plus de 85 pays dans le monde. Elle a été créée en 1865 sous le nom de « The Hongkong and Shanghai Banking Corporation », et son siège social est basé à Londres. En France, HSBC totalise environ 400 agences et près de 10 000 salariés, avec une spécialisation dans plusieurs activités : une banque pour les particuliers, spécialisées notamment dans la gestion de patrimoine, une banque privée (gestion de fortune), une banque d’entreprises, qui s’appuie sur le réseau de l’ensemble du groupe HSBC dans le monde, et une banque de financement, d’investissement et de marchés. En 2012, HSBC France a réalisé un résultat avant impôt de 450 millions d’euros.