Head of Deposits and Debit Cards

Job description

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking , we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Retail Banking plays a crucial role in executing the Wealth and Personal Banking strategy, providing strategic advice, frameworks and guidance to markets, that ensure all customer journeys, products and services are sustainable, inclusive and built with customers at the heart. Retail Banking brings together a united retail business, made up of the following global teams: Segments, Retail Products, Shared Services Contact Centre, Distribution and Enablers spanning Customer Experience, Marketing, Data and Analytics, Business Architecture, Sustainability and Inclusion for Wealth and Personal Banking.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking (WPB) team in the role of  Head of Deposits and Debit Cards .

Successful candidate will assume the role of leading and supporting the Retail Deposits team in growing the deposit business whilst ensuring that all procedural guidelines, rules and regulations issued by Bank Negara Malaysia (BNM), Association of Banks Malaysia (ABM), Direct Sales Act (DSA) and other regulatory bodies are complied with. 

Principal Responsibilities

·  Grow HSBC’s market share in Deposit and Payments across our strategic customer segments to grow sustainable customer relationships and uphold the strength of our capital base.
·  Contribute to our FCY strategy to grow FCY savings balances and penetration.
·  Actively work with cross-functional teams on the interest rate strategies with an objective of maximizing the revenue.
·  Oversee the Liabilities business, Debit /ATM Card portfolio and Banking Transactions to deliver sustainable revenue growth and customer relationships/value.
·  To ensure the highest level of support to meet branches and other department’s business needs in pursuit of Retail Deposits goals.
·  Ensure awareness of compliance / audit requirements and implementation of Group Compliance policies including Safe Deposit Lockers.
·  Maintain awareness of operational risk including its identification, assessment, mitigation and control.
·  To manage and drive the day-to-day execution of Retail Deposits business strategies.

Requirements

·  Degree graduate with mutiple years of experience in driving retail banking business in product management preferably in managing a sizeable liabilities portfolio.
·  Effective strategic thinking and problem solving ability; demonstrated experience in translating this thinking and customer centricity into practical business results.
·  Strong communication skills, good team player and stakeholder management.
·  Demonstrated ability to drive and motivate people from different cultures and backgrounds.
·  Results orientated with proven track record, self directed, change leader, high energy and strong execution skills

Opening up a world of opportunity.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

Issued by HSBC Bank Malaysia Berhad