GTRF Business Support Officer - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

GTRF Business Support Officer

Commercial Banking – Global Trade and Receivables Finance

Hang Seng's Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as GTRF Business Support Officer .

Principal responsibilities
· Review on credit report for maintenance of preferential pricing and special instructions in the systems
· Responsible for the maintenance of I/E Interest rate, Libor & Hibor rate
· Responsible for the recording of Shipping Guarantee applications
· Voucher posting and capture cashier orders
· Handle all issues related to Legal Cases and the query and provide information to Regulators and Government Agencies
· Handle the query regarding customer deceased, bankruptcy, winding up, tax recovery, Garnishee Order to Show Cause & Public Notes extracted from Government Gazette
· Reproduction of trade advices and statements
· Update blacklist drawee report
· Execute all operational and control guidelines/procedures with full compliance

Desired profile

Qualifications :

Requirements

·  Associate Degree / Higher Diploma or above
·  Minimum 2 years of banking experience with knowledge in trade finance is an advantage
·  Strong self-motivation, ability to work independently
·  Good communication, interpersonal, analytical skills, with sound knowledge of application software such as MS Excel and Word is an advantage
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
·  Proficiency in both English and Chinese, fluency in Putonghua is an advantage